Nicole H. Email and Phone Number
With over six years of experience in the equipment service industry, I am a skilled and versatile Training Support Specialist at Equipment Depot, the largest independent material handling and rental business in the US. I provide training and support for technicians that help our customers optimize their operations and improve their efficiency.I have a proven track record of delivering excellent customer service, managing workflow, and resolving issues. At my previous role as a Service Coordinator at Ohio Cat, I fulfilled job requests, generated quotes, processed invoices, created purchase orders, and tracked time entries for the power systems division. I also created a workflow plan for shop technicians to stay more organized with ongoing jobs. In addition to my technical and administrative skills, I have a passion for animals and a certification in dog grooming, which allows me to pursue my hobby . I am motivated by learning new things, solving problems, and helping others.
Equipment Depot
View- Website:
- eqdepot.com
- Employees:
- 1130
-
Training, Software Support SpecialistEquipment Depot Jul 2023 - PresentCincinnati, Ohio, United StatesAssign and track online safety training to newly hired technicians. Collaborated closely with the training team to create a new process for tracking courses attended by technicians’ ; company wide. Responsible for scheduling/ administering/ logging new hire technical assessments.Perform quarterly audits for technicians’ laptops and software. Work closely with operations andgeneral managers to notify them of employees training progress. Assists with any ongoing projects as needed.
-
Service CoordinatorOhio Cat Jul 2018 - Jul 2023United StatesFulfill job requests for services on various equipment. Including CAT engines and stand-by generators. Ensures all job requests have proper documentation before invoicing. Collaborate with service and field supervisors for scheduling assignments, ordering parts. I created a workflow plan for shop technicians to stay more organized with ongoing jobs. Continuously monitor work in progress to resolve open items to invoice. Generate quotes for internal and external customers. Track, approve and correct time entries for payroll submission. Create purchase orders, process all invoices for power systems division to submit for payments. -
Site SupervisorRicoh Usa, Inc. Apr 2017 - Jul 2018Cincinnati, OhioLeader of the on-site team at a Ricoh business service center in Cincinnati.Handled daily customer communications, completed site reports and other paperworkon time and accurately; including month-end management reports. Maintained efficient workflow by holding direct reports accountable for quality and efficiency of their work, provided training on workflow and machine operations when necessary. Backed up for personnel in the event of absence or backlog of work. Ensured payroll accuracy by overseeing and correcting time records. -
Technical SpecialistRicoh Usa, Inc. Apr 2014 - Apr 2017Cincinnati, OhioTrouble Shoot hook-up of AV equipment. Set up new hire telephones using VOIP.Coordinated with contractors for facility changes and/or instillation of electric, cable, internet, etc.Created and monitored security badges and security cameras.Updated all maps and directories. Maintained T.V. Software /Hardware with Carousel. Document and poster creation. Ordered all office supplies.I was the stand in for Site Manager in their absence. Managed all aspects of the facility.Coordinated various projects for different departments.Trained new hires and FSR's. *Placed in the top two percent of Ricoh’s STAR award program for a second time*Received employee of the Quarter award
-
Field Support RepresentativeRicoh Usa, Inc. Jul 2013 - Apr 2014Cincinnati, OhioI traveled to different Ricoh sites in the Cincinnati area to stand in for absence of On-Site personnel. Performed all Front Desk Receptionist duties.Processed all incoming and outgoing mail.Assists in Copy Centers and performs all functions required for delivery of Copy requests.Ordered paper, toner and other supplies as needed.Maintained Ricoh Printers and keep them stocked with supplies.Managed all aspects of the Ricoh Center.Maintained accurate, up to date Site Procedure Guides, forms, logs and other site branding. Arranged and organized conference rooms for special events, meetings and lunches.Processed all outgoing and incoming packages for shipping and receiving.Over saw that all break areas were stocked as needed.General office assistance.* I placed in the top two percent out of 14,000 other employees for Ricoh’s STAR award program which recognizes top performing employees.
Nicole H. Education Details
-
Dog/Pet/Animal Grooming -
Scarlet Oaks Career CampusWelding Technology -
Colerain Vocational SchoolMachine Shop Technology
Frequently Asked Questions about Nicole H.
What company does Nicole H. work for?
Nicole H. works for Equipment Depot
What is Nicole H.'s role at the current company?
Nicole H.'s current role is Coordinator • Administrative Assistant • Dog Lover • Remote.
What schools did Nicole H. attend?
Nicole H. attended Great Oaks Career Campuses, Scarlet Oaks Career Campus, Colerain Vocational School.
Who are Nicole H.'s colleagues?
Nicole H.'s colleagues are Christopher Bennett, Cody Workman, Joe Brown, Ryan Dech, Mike Parrott, Frederick Nordie, Jonathan Corbit.
Not the Nicole H. you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial