Nicole Havens Bba,Cpc Email & Phone Number

Maintained Medicaid accounts: charge entry, denials, rejections, follow up and all tasks related to collecting paymentsProcessed and transmitted assigned claims within a timely and efficient manner for all commercial andgovernment accountsEnsured completeness/correctness of all claims information for maximum reimbursementAnalyzed, updated and corrected claims data according to established proceduresInput data accurately and consistently, prioritized work to maximize cash flow, demonstrated thorough knowledge of third party payers’ claims requirements for CMS 1500 and UB92Fielded phone, mail and personal inquiries regarding patient accounts promptly and courteously; followed through on all issues requiring immediate actionCollaborated with manager and colleagues to identify problems or concerns that delayed real-time and accurate claims processingFollowed department procedures and maintained all documentation according to Federal/State regulationsCoordinated departmental meetings and collaborated with the team for the resolution of problemsProvided reports and information to CFO, Controller, and Patient Financial Services Manager as needed for month end close, analysis or other purposesTrained new staff on billing software, protocols and analyzing patient accountsCollaborated with the Clinical Services Department to promote ongoing performance improvement activitiesCoordinated workflow analysis and system projects for denials and reimbursements