• Coordinated multi-day visits for the laboratory’s strategic business partners at the C-suite level.• Implemented event planning standards to improve my team’s effectiveness in securing partnerships.• Supported administrative functions (scheduling meetings, booking travel and processing expenses).• Cultivated strong relationships with internal & external partners through clear communication.

• Facilitated school program for teenaged students receiving intensive mental health treatment• Implemented a personalized teaching approach to support the individual needs of 90+ students• Collaborated daily with school officials and health professionals to promote student wellness• Assumed the role of lead teacher whenever necessary • Evaluated student behavior to identify emergent safety risks

• Created unique shopping experience for every guest using attentive customer service• Managed service hub by operating the POS system, answering phone and assisting customers• Executed L.L. Bean’s new buy-online-ship-from-store program efficiently• Designed mannequins and floor sets to highlight new product

•Planned and conducted activities for groups of 30 children (ages 5-13)•Facilitated outdoor team-building activities, field trips, culinary projects and crafts•Communicated with parents at pick-up and drop-off to establish trust

•Managed professional social media accounts (Facebook, LinkedIn, Instagram) •Designed weekly content calendars to increase social media engagement by an average of 10% •Wrote and edited internal communications for teams in USA and Uganda •Designed graphic content for all social media platforms

•Evaluated college students’ written work for quality, content and attention to detail•Graded subjective written assignments and midterm projects of 80+ students weekly•Managed email communications for class of 500 to communicate professor’s criteria•Held weekly office hours to explain course content

•Prepared and served drinks directly to bar guests in a fast-paced environment•Handled servers’ drink orders for hundreds of guests around the property•Socialized with guests and handled guest complaints as first point-of-contact upon entry to pool•Upheld 5-star resort service standards of cleanliness, hospitality and speed•Calculated change for monetary payments

•Designed promotional material (print, digital, social media) for activities offered to all undergraduate English majors at Ohio State•Wrote weekly emails summarizing English Department events for an email roster of 500+ people•Coordinated with professors, advisors and alumni to plan events•Led biweekly meetings and formal events•Collaborated with executive officer team to plan organization functions•Directed book sale that raised $1,000

•Provided attentive service to hundreds of guests at a 5-star pool-café-cabana complex•Multitasked by taking orders, handling guest complaints and upholding customer satisfaction•Suggested meal add-ons and specialty drinks to increase sales•Mentored international server interns about hospitality industry standards•Maintained cleanliness of pool, eating and kitchen facilities

•Instructed weekly dance lessons for classes of 30+ students (ages 12-18) for 3 dance seasons•Trained students with an emphasis on proper technique and physical fitness•Choreographed and taught original combinations to be showcased in annual dance recital