Director Performance Management Strategy
Current
Jun 2021 - Present
AeroLeads people directory · profile
Nicole Elliott Email & Phone Number
Marketer | Performance Management | Employee Engagement | Behavioral Science
at
Comcast
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Marketer | Performance Management | Employee Engagement | Behavioral Science
Location
Greater Philadelphia, United States
Who is Nicole Elliott? Overview
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Quick answer
Nicole Elliott is listed as Marketer | Performance Management | Employee Engagement | Behavioral Science at Comcast, based in Greater Philadelphia, United States. AeroLeads shows a matched LinkedIn profile for Nicole Elliott.
Nicole Elliott previously worked as Director Performance Management Strategy at Comcast and Senior Manager CX Strategy & Operations at Comcast. Nicole Elliott holds Cx@Rutgers from Rutgers University.
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Comcast
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Profile bio
About Nicole Elliott
Driven by delivering a first-class employee and customer experience. Exceptional program manager, strong leader, excellent communicator, and innovative thinker with 10+ years of experience in CX & Marketing. I have experience in overseeing the development and strategy of scalable performance management tools, stakeholder storytelling, incentive campaigns, process improvements, multi-faceted communications, event management and maintaining a multi-million-dollar budget. I am currently responsible for Performance Management strategic initiatives across CXSO in Account Management, Repair, Specialty, and Tech Ops. These focus on insulating our Internet Base with Xfinity Mobile and the value of our Xfinity Video products: X1, Flex, NOWTV. Leveraging tools, technology, and behavior science, I aim to bring the best out of each customer interaction by prioritizing the employee experience with the tools to get their job done, and the programs to motivate their performance.* Leader and advocate of Employee Recognition and Rewards programs across Comcast.* Worked to consistently generate Top 2 pNPS Scores of all Employee Tools: Xchange (+66, Q1’23), MyPerformance (+51, Q1’23) with below 5% reported issues.* Scaled Performance Management Tools from 1,500 users to over 100k users over 4 years: now with an average of 90% monthly participation.* Responsible for development, execution, and communication of 20+ Annual National Care Incentive and Employee Experience Programs leveraging Xchange
Current workplace
Nicole Elliott's current company
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7 roles
Nicole Elliott work experience
A career timeline built from the work history available for this profile.
Senior Manager Cx Strategy & Operations
May 2019 - Jun 2021
Performance Management Strategy Manager
Mar 2017 - May 2019
Regional Marketing Manager - Retention And Competition
Worked alongside Director to lead targeted response campaigns in highly competitive areas and retain subscribers. Accountable for overseeing the development of direct mail, telemarketing and training materials for various sales channels. Spearheaded process improvements related to customer experience and internal processes with the Seasonal Convenience Plan. Organized and developed targeted Fiber communications and response tactics for New Build areas.
Jan 2015 - Aug 2016
Regional Marketing Specialist - Acquisition And Retention
Responsible for executing direct mail and telemarketing campaigns in targeted areas to grow awareness and subscriber penetrations. Oversaw all 3rd party vendors that aided in sales growth and retention of customer installations. Acted as lead researcher for competitive intelligence and provided monthly reporting to senior leaders and peers.
Feb 2014 - Jan 2015
Regional Marketing Specialist - Acquisition And Upgrade
Assisted in creating and executing 15+ marketing tactics per month not limited to: letter packs, postcards, self-mailers, free-standing inserts and door tags. Communicated monthly offer updates effectively with sales leaders and key players. Led regional initiatives to increase self-installation usage of all sales channels.
Mar 2012 - Jan 2014
Creative Services Intern
• Create, design and brainstorm ideas and projects for The Little Theatre and The Greenhouse• Developed and wrote 10 on-boarding packages for College RAs • Assisted with market research for target audience and developed a creative brief
Dec 2010 - Jan 2011
Team & coworkers
Colleagues at Comcast
Other employees you can reach at comcast.com. View company contacts →
JT
Joey Trexler
Colleague at ComcastArcadia, Indiana, United States
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CE
Corinthian Edmondson
Colleague at ComcastMemphis Metropolitan Area, United States
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JS
Jason Stocker
Colleague at ComcastCherry Hill, New Jersey, United States
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MM
Michael Mattei
Colleague at ComcastSewell, New Jersey, United States
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AA
Ashley Anderson
Colleague at ComcastSt Paul, Minnesota, United States
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ST
Sravan T
Colleague at ComcastUnited States
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AK
Asis Khaled
Colleague at ComcastLa Ceiba, Atlántida, Honduras
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JS
Jennifer Sabin, Phr
Colleague at ComcastGreenville-Spartanburg-Anderson, South Carolina Area, United States
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ER
Eric Rodriguez
Colleague at ComcastJacksonville, Florida, United States
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TP
Tina Plemons
Colleague at ComcastSan Francisco Bay Area, United States
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Joey Trexler
Colleague at ComcastArcadia, Indiana, United States
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CE
Corinthian Edmondson
Colleague at ComcastMemphis Metropolitan Area, United States
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JS
Jason Stocker
Colleague at ComcastCherry Hill, New Jersey, United States
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MM
Michael Mattei
Colleague at ComcastSewell, New Jersey, United States
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AA
Ashley Anderson
Colleague at ComcastSt Paul, Minnesota, United States
View →
ST
Sravan T
Colleague at ComcastUnited States
View →
AK
Asis Khaled
Colleague at ComcastLa Ceiba, Atlántida, Honduras
View →
JS
Jennifer Sabin, Phr
Colleague at ComcastGreenville-Spartanburg-Anderson, South Carolina Area, United States
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ER
Eric Rodriguez
Colleague at ComcastJacksonville, Florida, United States
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TP
Tina Plemons
Colleague at ComcastSan Francisco Bay Area, United States
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4 education records
Nicole Elliott education
Cx@Rutgers
Rutgers University
B.A. In Communications, Public Relations, Advertising
Susquehanna University
Education record
Regent'S University London
Nys Regents Diploma With Distinction
Fairport High School
FAQ
Frequently asked questions about Nicole Elliott
Quick answers generated from the profile data available on this page.
What company does Nicole Elliott work for?
Nicole Elliott works for Comcast.
What is Nicole Elliott's role at Comcast?
Nicole Elliott is listed as Marketer | Performance Management | Employee Engagement | Behavioral Science at Comcast.
Where is Nicole Elliott based?
Nicole Elliott is based in Greater Philadelphia, United States while working with Comcast.
What companies has Nicole Elliott worked for?
Nicole Elliott has worked for Comcast, Comcast Cable, and Martino Flynn.
Who are Nicole Elliott's colleagues at Comcast?
Nicole Elliott's colleagues at Comcast include Joey Trexler, Corinthian Edmondson, Jason Stocker, Michael Mattei, and Ashley Anderson.
How can I contact Nicole Elliott?
You can use AeroLeads to view verified contact signals for Nicole Elliott at Comcast, including work email, phone, and LinkedIn data when available.
What schools did Nicole Elliott attend?
Nicole Elliott holds Cx@Rutgers from Rutgers University.
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