Nicole Isaacs, Cipp/E Email & Phone Number

Greater Madrid Metropolitan Area

Munich, Bavaria, Germany

- Translate relevant user data and research to lead UX design while leveraging team strengths and fostering frequent and collaborative communication across functions- Collaborate effectively with cross-functional teams, including product, UX, and engineering, to build and execute strategy, implementation of external communications- Employ user interface and user experience expertise to ideate and actualize client deliverables while efficiently managing competing projects, budgets and timelines

Munich, Bavaria, Germany

- Collaborate effectively with cross-functional teams, including product, UX, and engineering, to create multi-media content that addresses knowledge gaps and streamline user enablement.- Translate complex, technical concepts into user-friendly guides, infographics, etc.- Optimize content, implement user feedback to drive adoption of product features and clarify the call-to-action, resulting in increased user engagement and revenue growth.

Munich Area, Germany

- Design, deliver and execute train-the-trainer strategy by leading trainings for customers, business partners, key account managers, sales personnel and 3rd party trainers.- Provide strategic consultation to cross-functional team members and leaders regarding professional training and development programs, goals and design.- Consistent display of high accountability and follow-through to ensure continuous process improvement.- Leverage storytelling expertise to own content lifecycle while validating quality assurance and client brief alignment while creating, retiring, modifying and repurposing training, communication and social media assets.- Strategize training and implementation for clients and colleagues resulting in consistent streamlined training across regions

Cape Town Area, South Africa

- Design, deliver and execute train-the-trainer strategy by leading trainings for customers, business partners, sales personnel and employees.- Pioneer strategies and standard operating procedures to compile and analyze data related to content strategy and efficacy.- Create and present product training at in-person customer events to support in driving adoption.- Consult executives in defining market opportunities related to business and product related client deliverables.- Lead stakeholder engagement via written and oral communication, data reporting, and documented deliverables.