Nicole Decker

Nicole Decker Email and Phone Number

Professional Technical Lead; Senior IBMi (iSeries, AS400) Systems Administrator; IT Management @
Nicole Decker's Location
Dallas-Fort Worth Metroplex, United States
About Nicole Decker

I am a self directed well organized senior technical professional with excellent communication skills and extensive experience working with cross-functional teams and IT managers. I have 10+ years as a Senior iSeries technical lead to include management of people, processes, and technologies; to include: IBM AS400, iSeries, System i Administration, Engineering, and Control, Operations Management, Role swaps, OS and hardware upgrades, migrations, and operations and communications Support of multiple iSeries-Power system LPARS – HCL - Dean Foods being the latest with a total count of 19 systems (LPARS) plus an additional 16 remote stand-alone AS400sOver 9 years of Disaster Recovery and Business Continuity experience with an expertise in Project Management and defining, analyzing, planning, measuring and improving all aspects of the availability of systems services within a specified budget. While at Dean Foods, as the Disaster Recovery Coordinator, was instrumental in designing, planning, creating, and testing business continuity (BC) and disaster recovery (DR) plans from end to end as well as responsible for leading a companywide effort to identify and evaluate all critical systems. Designed and implemented BC/DR processes and procedures and performed cost benefit analysis on all recommended strategies and developed curricula and facilitated BC/DR training companywide. Hand selected employees from cross functional areas of Information Technology divisions to build BC/DR Teams charged with analyzing all critical systems, developing reports to document system vulnerabilities, and/or single points of failure and recommending appropriate solutions.Spearheaded the creation of six new Availability Management Processes: Asset Management, Configuration Management, Preventive Maintenance, Capacity Management, Job Control, and Business Continuity-Disaster Recovery. As Availability Management Process Owner, increased the core IT system availability from 42% to 98% within 2 years by developing standards and IT process governance and implementing ITIL best practices. Reduced the incidence of IT issues nationwide by leading an initiative to build processes to improve systems availabilityCreated company-wide policies and procedures governing corporate security, email and Internet usage, access control, physical and logical control of data, and incident response.Authored and lead the Business Continuity/Disaster Recovery response plan for the escalation and coordination of recovery events in corporate environment

Nicole Decker's Current Company Details
Decker Enterprises, LLC

Decker Enterprises, Llc

Professional Technical Lead; Senior IBMi (iSeries, AS400) Systems Administrator; IT Management
Nicole Decker Work Experience Details
  • Decker Enterprises, Llc
    Business Development Consultant
    Decker Enterprises, Llc Jan 2018 - Present
    Dallas, Texas, United States
  • Hcl Technologies
    Senior Technical Consultant - Senior Iseries Administration - Dr Program Manager
    Hcl Technologies Aug 2016 - Jan 2018
    Dean Foods, Dallas, Texas
    Infrastructure Specialist, Senior iSeries; Power Systems (AS400) Administrator, DR Program Manager, Dallas, TX • Manage all the aspects of the disaster recovery process and verify its smooth functioning. Study the different business projects and systems and predict the level and nature of probable risk. Coordinate activities with data and systems security analyst to ensure safe maintenance upkeep of organizational data, systems, departments, projects etc. Perform the necessary evaluations, analysis and calculations to predict the uncertainties in execution of business functions. Update comprehensive plans. Create new plans for new systems from end to end.• Responsible for training peers on existing processes. Coordinate and assist with the activities of individuals and departments involved in a particular process, and ensuring that they are working as efficiently and effectively as possible. Monitor and measure business processes utilizing Six Sigma and ITIL methodologies and other project and process management systems • Supervise and manage Senior AS400, iSeries, System I Operations management, asset management and maintenance, monitoring, production control, backup, and disaster recovery planning. (3) Capacity planning and management• Manage and train AS400 team, iSeries, System I, monitoring - maintenance of physical storage components• Systems I Administration - Monitored and improved database performance tuning and capacity, & planned for future expansion • HA (High Availability) Administration – Mimix (Vision Solutions) HA Support & role swaps; QEDD HA (Business Continuity Specialists Group, LLC) installation and replication configurations, administration, and support
  • Hewlett Packard Enterprise
    Senior Information Technology Consultant
    Hewlett Packard Enterprise May 2016 - Jul 2016
    Plano, Texas
    Infrastructure Specialist, Senior iSeries; Power Systems (AS400) Administrator, Dallas, TX • Manage and administer AS400, iSeries, System I Operations management, asset management and maintenance, monitoring, production control, backup, and disaster recovery planning. (3) Capacity planning and management• Manage and train AS400 team, iSeries, System I, monitoring - maintenance of physical storage components• Systems I Administration - Monitored and improved database performance tuning and capacity, & planned for future expansion
  • Hcl Technologies
    Senior Technical Consultant - Dr Program Manager
    Hcl Technologies Jan 2015 - Feb 2016
    Dean Foods, Dallas
    DR Program Manager, Dallas, TX • Manage all aspects of the disaster recovery process and verify its smooth functioning. Study the different business projects and systems and predict the level and nature of probable risk. Coordinate activities with data and systems security analyst to ensure safe maintenance upkeep of organizational data, systems, departments, projects etc. Perform the necessary evaluations, analysis and calculations to predict the uncertainties in execution of business functions. Update comprehensive plans. Create new plans for new systems from end to end.• Responsible for training peers on existing processes. Coordinate and assist with the activities of individuals and departments involved in a particular process, and ensuring that they are working as efficiently and effectively as possible. Monitor and measure business processes utilizing Six Sigma and ITIL methodologies and other project and process management systems • Supervise and manage Senior AS400, iSeries, System I Operations management, asset management and maintenance, monitoring, production control, backup, and disaster recovery planning. (3) Capacity planning and management• Manage and train AS400 team, iSeries, System I, monitoring - maintenance of physical storage components• Systems I Administration - Monitored and improved database performance tuning and capacity, & planned for future expansion • HA (High Availability) Administration – Mimix (Vision Solutions) HA Support & role swaps; QEDD HA (Business Continuity Specialists Group, LLC) installation and replication configurations, administration, and support
  • Dean Foods
    Ibm System I Administration, Availability Management Process Owner-Disaster Recovery Analyst
    Dean Foods Mar 2010 - Jan 2015
    Dallas, Texas, United States
    IBM AS400, iSeries, System i Administration, Engineering, and Control, Operations Support, Performance monitoring, Performance tuning, Capacity Planning, Migrations, OS and Hardware Upgrades of Power systems, Hardware Management ConsoleResponsible for defining/analyzing/planning/measuring and improving all aspects of the availability of IT services. Responsible for ensuring the integrity and viability of the Information Technology systems across the Enterprise. Provide required availability of hardware platforms, data elements, and software applications necessary to the continuity of business. Protect critical operations, services, and resources to maintain business continuity. Develop resilient business strategies that exploit opportunities to gain competitive advantage. Overcome enterprise-wide risks and vulnerabilities to protect shareholder values. Enhance value and improve business continuity and resilience program through a systematic and standardized audit approach.
  • Dean Foods
    Disaster Recovery Project Manager, Certified Business Resilience Manager;Auditor, Cbrm; Cbra
    Dean Foods Jun 2008 - Mar 2010
    Responsible for ensuring the integrity and viability of the Information Technology systems across the Enterprise. Provide required availability of hardware platforms, data elements, and software applications necessary to the continuity of business. Protect critical operations, services, and resources to maintain business continuity. Develop resilient business strategies that exploit opportunities to gain competitive advantage. Overcome enterprise-wide risks and vulnerabilities to protect shareholder values. Enhance value and improve business continuity and resilience program through a systematic and standardized audit approach.
  • Dean Foods
    Iseries Senior Systems Administrator
    Dean Foods Jun 2003 - Jun 2008
    Installation, configuration, upgrade, administration, monitoring and maintenance of physical infrastructure components for iSeries to include H/W, OS, communications, network connectivity and 3rd party systems management, maintenance, support and deployment, and data replication administration., performance monitoring and tuning, capacity planning, migrations,
  • Foodbrands America
    Data Center Operations Manager
    Foodbrands America May 2000 - Jun 2002
    Management and continuous proactive improvement of data center operations, including the management monitoring, tuning and performance improvements of the following three areas: (1) Facility design and management: power, cooling, UPS, floor space. (2) Operations management: asset management and maintenance, monitoring, production control, backup, and disaster recovery planning. (3) Capacity planning and management.

Nicole Decker Education Details

Frequently Asked Questions about Nicole Decker

What company does Nicole Decker work for?

Nicole Decker works for Decker Enterprises, Llc

What is Nicole Decker's role at the current company?

Nicole Decker's current role is Professional Technical Lead; Senior IBMi (iSeries, AS400) Systems Administrator; IT Management.

What schools did Nicole Decker attend?

Nicole Decker attended Institute Of Computer Science, Brigham Young University, University Of Oklahoma.

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