Nicole Black is the Product Lead and General Manager for a new payment product in Commerce Payments. She is an innovative and agile digital product leader who is customer obsessed. She has been with JPMorgan Chase since 2008 and brings a proven track record of building high-performing, diverse teams and award-winning digital products. Currently, she leads a cross functional team of 150+ product, engineering, design & research, data/analytics professionals accountable for the end-to-end ownership of a new commerce payment product.Prior to her current role, Nicole held leadership positions in Digital Product, Digital Innovation Lab, and the Investment Bank. Her global mindset and breadth of knowledge across both business and consumer products has enabled her to continuously delivery high-value customer and client solutions across multiple lines of business and geographies. Nicole brings an entrepreneurial mindset to a big firm to transform the way it operates today and conceive how it will win tomorrow. She is passionate about solving customer problems and business challenges, and creating new solutions that drive growth. She brings an empathetic, inclusive and collaborative leadership style that fosters a culture of growth and creates high-performing teams. Nicole is always striving to make things better and ready to take on the next challenge.Leadership | Product Strategy | Technology | Data-driven Insights | Product Innovation | Payments | Consumer Insights | Experimentation | FinTech | User Experience & Design Thinking | Agile | Marketing | Customer Engagement | Loyalty |