Nicole Gavin Email & Phone Number

Norwood, Massachusetts, United States

Norwood, Massachusetts 02062

• Provides customer service to the National Sales Team via order invoicing, fulfillment, billbacks, credits, etc.
• Assists in calendar maintenance using Microsoft Office.
• Assigns Supplier and National Sales Team market work.
• Tracks vacations and company trips for the sales team.
• Maintains sales roster and corresponding reports.
• Assists in new customer, item and brand set up forms.

Walpole, Massachusetts

• Acted as the company liaison and worked with dealers and group factories on sales, marketing, logistics & associated administration.
• Facilitated dealer cop-op advertising & related dealer marketing programs.
• Maintained corporate Facebook, Instagram, LinkedIn and YouTube accounts, content & campaigns.
• Developed & implemented marketing procedures & policies.
• Trained dealers on marketing products to maximize Mecalac brand visibility & awareness while working closely with them… Show more
• Trained dealers on marketing products to maximize Mecalac brand visibility & awareness while working closely with them to promote Mecalac through social media platforms.

Canton, MA

• Revitalized company website and maintained the brand’s online appearance.
• Created and distributed monthly customer email newsletters using Mail Chimp and Constant Contact.
• Worked with electrical supply houses on content creation for monthly specials to offer customers.
• Created and distributed special promotion flyers for both web and print for sales team to distribute.
• Created all artwork for company work apparel. This included safety gear, sweatshirts, vehicle stickers… Show more
• Created all artwork for company work apparel. This included safety gear, sweatshirts, vehicle stickers, etc.

Rockland, MA

• Responsible for the operations of scheduling and staffing for the deli department.
• Managed and placed weekly inventory orders.
• Conducted quarterly inventory.
• Ensured health and safety were met to company standards.
• Responded and complied to all independent ESI inspections and regulations.
• Established store coordination strategy.

Norwood, MA

• Worked directly with optometrist and opticians to ensure customer satisfaction.
• Utilized lab equipment to cut, polish, and grind lenses for prescription glasses.
• Handled tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, while being thorough and exact in details.
• Accurately operated the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety… Show more
• Accurately operated the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions.
• Managed customer needs in the selection of eyewear that best suited their needs/wants.

Master Of Business Administration - Mba

Marketing Management, Leadership, Ethics and Corporate Accountability, Strategic Management, Business Intelligence/Analytics.

Bachelor Of Science - Bs, Marketing/Marketing Management, General, 3.8

Organizational Behavior, Leadership & Teams, Diversity in Organizations, Marketing Research Service Operations Management, Global.

Associate'S Degree, Business Administration And Management, General, 3.7

Principles of Micro & Macro Economics, Marketing Principles, Statistics for Economics and Business, Financial & Managerial Accounting

Crisis/Emergency/Disaster Management

High School Diploma