• Provide leadership, support, and mentoring to multiple managers and nearly eighty employees by advising them on daily operational activities and managing workflow for maximum performance, efficiency, and customer service.• Create budgets and oversee business spending for all facets of the restaurant including labor, procurement of operating supplies, restaurant repair and maintenance, etc.• Manage and successfully operate a $4.5 Million restaurant.• Promote and establish a high level of employee morale and drive the culture throughout the restaurant.• Conduct thorough analysis of data and advise management on potential areas of focus on a daily, weekly, monthly, and quarterly basis.• Identify problems, evaluate alternatives, and make recommendations on how to solve.• Asses progress in assignments to managers including food cost, beverage cost, schedules, and customer indulgence.• Plan, organize, and conduct meetings with staff to ensure business continuity for job expectations, new procedures, improvements, opportunities and operational excellence.• Acts as the main point of contact for all customer feedback, complaints, and other inquiries, via telephone, email, or in person.• Interview, hire, and train all new staff members.

• Utilized a CMS to organize the content of the web site.• Updated all pertinent news and information for current and potential members.• Uploaded and adjusted images for web site material.• Utilized HTML knowledge to create and edit web pages.

• Updated documentation pertinent to job functions using Microsoft Office and Microsoft Sharepoint.• Updated software licenses and purchase history using Microsoft Excel and Access.• Managed and created requisitions and purchase orders through the Clarify system.• Researched software and programs for company procurement.• Modified and created documentation packages for training.