Nicole Simpson Email & Phone Number

Bentonville, Ar, Us

Angel Squad is an angel investing community run by Hustle Fund. We created the Squad to give radically transparent access to teach how Hustle Fund invests, and invite Squad members to invest with us into our top performing companies.

Johannesburg Area, South Africa

Developed overall strategic direction across 5 areas encompassing over 50 personnel, including Product Development & Innovation; Client Collections; Business Sustainability, Retentions, & Program Management; Client Insights & Market Intelligence Research; and Client Fulfillment.Key member of the executive leadership, directing cross-functional teams responsible for structuring and scaling new initiatives and strategic projects.Coordinated business operations initiatives in order to drive product implementation, set up new divisions, integrate acquired businesses, and realize new revenue streams.Conducted consumer & competitor research to drive product development strategy and roadmap.Launched multiple products annually, overseeing end-to-end integration of all business functions including sales, marketing, actuarial pricing, IT development, & operational implementation.Led operations integrations of business acquisitions by streamlining processes across businesses.Managed programs within new channels and divisions until they had been sufficiently integrated into day-to-day business operations.Analyzed client and KPI metrics in order to inform strategic direction, enhance operational efficiencies, cultivate customer loyalty, improve insurance book sustainability, and maintain premium collection across channels.Oversaw efficiency and improvements for all premium collections by developing innovation initiatives to improve collection metrics, including a collections IT system.Championed efforts to effectively target and communicate across all client segments.Mentored leadership development across teams and areas, resulting in two teams winning the highest accolade of Team of the Year in successive years.

Johannesburg Area, South Africa

Developed and implemented digital strategies, providing business insights to IT initiatives.Managed programs, implementing operational strategies to ensure successful project delivery.Developed and implemented social media strategy across multiple channels, including Facebook, Twitter, YouTube, LinkedIn, and Instagram.Collaborated with key stakeholders, including external suppliers, Business Analyst & Test teams.Managed & implemented client-facing app with 3rd party service provider across iOS, Android.

Lagos

Built out structures required to set up a life office from scratch, including management of Client Services, New Business, Quality Assurance, MIS and IT areas. Designed and implemented software systems and processes to achieve operational goals.

Johannesburg

Performed program management for strategic projects.Designed and implemented new systems and processes to achieve operational goals

Mba, Business Administration, Management And Operations

Pdm, Management

B.Optom, Optometry