• Plan, direct, and coordinate housing resources and services for families, single adults, Veteran populations and residents of COTS transitional and permanent housing programs• Responsible for the hiring and regular supervision of direct service staff; conducting performance evaluations, developing work plans and providing ongoing feedback• Develop and implement HRC policies/procedures to ensure clear and objective standards for service delivery; ensure current procedures are in accordance with agency policy, state and federal laws • Develop and oversee annual program budget, establish key program goals; create procedures and referral processes to ensure equity of access to over $150K in rapid rehousing and prevention funds• Establish annual goals and outcomes that are aligned with HRC funding objectives and COTS agency-wide goals.• Work with other Program Coordinators, Development and Operations teams to provide strategic guidance in the planning, implementation, and evaluation of new program initiatives.• Facilitate the development of the agency’s strategic planning; translate the appropriate goals into operational plans and models• Develop and maintain collaborative relationships with community partners (including DCF & the Veterans Administration), state funders, landlords, school liaisons, other COTS programs• Represent COTS in local and statewide continuum of care meetings and forums, including CCHA Steering Committee & Coordinated Entry Committee as well as media, fundraising and legislative events

Family Supportive Housing is a partnership between Howard Center & COTS serving families who have struggled with chronic housing insecurity. It is a two-year program providing ongoing support, case management, counseling and advocacy services in order to support families in accessing and maintaining housing security.Clinician roles & responsibilities include:- Maintaining caseload of 15 families- Provide weekly counseling & therapeutic services for families- Assist families in managing multiple service providers; communicate regularly with other providers to maintain effective case coordination- Accompany families to appointments- Support & assist families in accessing public services such as Reach Up (welfare), Food Stamps, housing vouchers, etc.- Attend statewide meetings- Provide in-house trainings

Generation Q is a program of Queens Community House that offers after-school activities and resources for LGBTQ youth ages 13-21. Programming includes support group, individual counseling, social justice training, movie screenings, workshops, parties, field trips and other activities. My responsibilities include:• Implementation, general coordination & overall supervision of Generation Q Youth Program• Providing direct therapeutic services in both a group and individual setting• Creation of curriculum and delivery of a 24-week social justice training program• Researching & pursuing other opportunities for developing programming• Program planning, development, implementation & supervision• Manage program budgets, data collection & reporting • Outreach, relationship & community building; advocacy

• Recruit, train & supervise volunteers and interns• Oversee and promote volunteer activities with staff and volunteers• Manage the Volunteer-Client Advocate Program • Provide supervision for advocates & volunteers• Program evaluation, assessment & improvement• Organize volunteer orientation materials & conduct 8-hour volunteer training (4-5 times/year)• Organize appreciation events for volunteers; assist with event planning for fundraisers• Assist Board of Directors with research, development, and fundraising• Provide back-up hotline coverage during office hours

• At the High School for Graphic Communication Arts (one day/week) • Providing advocacy & counseling to students grade 9-12 on issues related to academics & attendance in order to graduate high school & plan for their future• Caseload of 30-40 students, each generally seen twice/month

• Heavily involved in the planning & execution of The 400 Project, a federal grant created to audit the backlog of unsubmitted “rape kits”• Providing advocacy, counseling and case management for sexual assault survivors treated by WC SAFE & as part of The 400 Project• Developing the advocacy program for WC SAFE patients• Responding to crisis intervention outreach calls• Creating forms, processes, and protocols for The 400 Project & WC SAFE Advocacy Program• Volunteer coordinating; planning & organizing events• Created a sexual assault advocate work group to develop better SART response & service• Legal, housing, education & medical advocacy• Report & Grant writing, Data collection and documentation• Training SANE examiners regarding advocacy response

Through this agency I was involved in: operating a 24-hour crisis line, receiving walk-in and scheduled crisis intervention clients, researching best practices, providing counseling and advocacy for survivors, friends and family of survivors, presenting sexual violence information to campus and family communities, keeping accurate client records

Through this organization I was involved in: tutoring and mentoring pre-school students, providing community service and advocating for the rights of students and their families.

Within the international program in the medical school at University of Michigan, I was responsible for: managing the calendar of events, tracking internal records, filling out paperwork for students, planning for global scholars and dignitaries, planning events and catering, organizing accounting and payments, reconciling financials and office spending, giving campus tours to visiting scholars, escorting international visitors to meetings and appointments, etc.

Conducted Background Research on Asexuality and Bisexuality * Processed Survey Questionnaires * Compiled Data * Assisted in creating Research Paper

Group Facilitator for WS 100: Gendered Lives in the US * Taught a 14-student class introducing the main issues explored in women's studies * Facilitated discussion of different topics * Edited and graded student papers * Created assignments and discussion topics