Nicole Lam Email & Phone Number

Singapore

Singapore

My job scope here includes providing quality service quality to passengers. This is what I have achieved:• Provided prompt wayfinding in 3 languages for lost passengers around the airport. • Handle end to end lost & found item and facilitate claimant reports carefully. • Offer personalised visitor information on Singapore's transport options and attractions.

Singapore

My job scope here is to be the extra hands of Duty Terminal Managers (DTMs) to support terminal operations. This is what I have achieved:• Formed a comfortable working environment to encourage a stronger bond within the team. • Calmy assisted perturbed passengers of 2 cancelled flights at a time.

Singapore

My job scope here includes representing the brand or event positively to increase the brand awareness of the clients. The events and projects that I have participated in are namely CAG Let's Talk Cargo 2022, DNV Singapore Energy Transition Conference 2022, and UA Curry x Sesame Street Launch. This is what I have achieved:• Welcomed and interacted with over 200 attendees per day in a pleasant and hospitable manner. • Increased brand awareness by promoting and educating event attendees on the products. • Provided constructive feedback for the post-event reports.• Readily partook in setting up and tearing down of the event.

Singapore

My job scope here includes taking temperature and registering incoming passengers coming in from Malaysia for their swab tests. This is what I have achieved: • Assisted in administrative matters for COVID-19 swab test-takers in an efficient and polite manner. • Maintained a safe environment for both test-takers and co-workers through the meticulous implementation of safe distancing measures. • Collaborated with co-workers to resolve unforeseen circumstances.

Singapore

My job scope here includes working alongside the dentist to carry out the different oral treatments. This is what I have achieved:• Adapted quickly to the tight schedule of many customers' different treatments despite no prior relevant knowledge• Meticulously adhered to health and safety and COVID-19 protocols to maintain a safe environment for patients• Ensuring the relevant instruments are set up for the various treatments

Singapore

My job scope here is to serve food and beverages to invited guests.This is what I have achieved:• Performed the setup and teardown of the banquet area swiftly.• Provided quality service for 40 guests in a VVIP event. • Maintained professional composure in a fast-paced environment while meeting different guests’ dietary needs.

Bachelor'S Degree With Honours, Hospitality Business

Polytechnic Diploma, Integrated Events Management

Singapore-Cambridge General Certificate Of Education Ordinary Level

Activities and Societies: CCA Chairperson of Health Nexus & Student Councillor As the CCA Chairperson of the CCA Health Nexus, this is.

Primary School Leaving Certificate