Nicole Lenchner Email & Phone Number

• Hold dual responsibilities within two esteemed organizations, act as the administrator/executive assistant to the Managing Member of a healthcare management company. Additionally, serve as the Director of.
• Collaborate as a vital member of the Hospital’s Executive Leadership team, contributing to a remarkable 200% year-over-year company growth.
• Facilitate seamless communication and coordination among CSUITE's administrative, finance, and management departments.
• Establish innovative initiatives such as implementing a daily huddle involving 15 hospital leaders to proactively identify and address potential challenges.
• Manage all correspondence with the governing board and preparation of materials for meetings.
• Participate in daily meetings with senior executives to address clinical and financial matters.

• Direct and oversee all business and personal matters within the CEO's office, actively engaged in the day-to-day operations across multiple enterprises.
• Manage all correspondence and scheduling duties for the CEO/Managing Member.
• Develop materials for quarterly board meetings and presentations.
• Administer payroll, 401(k) plans, and benefits for the parent company, while overseeing insurance renewals, banking activities, and authorization of payments.
• Played a pivotal role in establishing a wellness center.
• Successfully negotiated and secured in-network contracts for an orthopedic practice.

Greater Los Angeles Area

• Started tenure as a Resident Advisor within the company, progressing steadily to the role of Chief Operating Officer.
• Directed and supervised a team exceeding 20 staff members.
• Managed comprehensive day-to-day operations encompassing admissions, dietary, compliance, and human resources.
• Played a pivotal role in facilitating the sale of the business and remained on board to oversee the transition to new ownership.
• Spearheaded all state and Joint Commission surveys, collaborating closely with compliance teams on in-network contracts.
• Collaborated with the Revenue Cycle Management (RCM) team to optimize billing procedures and enhance collections from insurance payors.

Greater Los Angeles Area

• Oversaw daily operations across all treatment facilities at Muse Treatment, ensuring efficient workflows and adherence to organizational objectives.
• Implemented strategic initiatives to enhance operational efficiency, including process optimization and policy refinement.
• Directed facility operations, including contract negotiations, vendor management, and ensuring compliance with regulatory standards.
• Cultivated a high-performing team by recruiting, onboarding, and developing staff while fostering a safe and supportive work environment.
• Spearheaded the development and implementation of medication management policies and procedures.
• Collaborated closely with the Director of Compliance to uphold safety standards and ensure adherence to JCAHO guidelines.