Nicole Love Email and Phone Number

UX Designer for Google Play, focused on creating for emerging platforms across multiple form factors: Phones, tablets, foldables, wearables, and autos.

Product Designer, Facebook/Meta Family of Apps. Marketplace, Commerce, and Main Profiles.Lead designer on Marketplace shipping team responsible for crafting high-impact experiences for millions of users. Drove workshops, sprints, and strategy sessions to successfully achieve PMF for shipping on Marketplace. MAU: 7M-30M

Responsible for recreating and managing the online Lonely Planet design system. Worked alongside PMs and EMs to define product area strategies, goals, and milestones. Aligned the online product with the mobile app, bringing continuity across all user journeys. Collaborated with designers and engineers around the world on key projects that impacted millions of users. Built and inspired a core team of designers to contribute to innovative experiences across the ecosystem. MAU: 13M

Spearheaded the product strategy for B2C, B2B, and Admin platforms across two major brands (Nissan and Infiniti). Applied research-based principles to drive the design of products and design system to fullysupport user needs while balancing the vision of the business. MAU: 2M-5M► Responsible for communicating design intent and execution strategy to high-profile clients, via client briefs, demos, presentations, and relevant documentation.► Conduct deep user research, including Heuristic KPI Evaluations, Usability (SUS) Tests, User Acceptance Testing (UAT), A/B tests, and general user testing of prototypes, demos, and functional code.► Emphasize quantitative and qualitative data from users to support decisions involved in the overall User Experience (UX) Strategy. ► As part of the Product Team, work closely with front-end and back-end development within an agile environment.► Create a robust Design System (UI components, interactions, accessibility, etc.) to promote rapid prototyping, evaluation, iteration, and scalability.► Create information architecture diagrams, wireframes, and screen flows for data visualization across teams.► Own and contribute to the overall vision and strategy of the B2C, B2B, and enterprise products.► Transform complex systems into simplified user experiences.► Create holistic design solutions that address business, brand(s), legal, and user requirements.► Ability to work autonomously to effectively prioritize tasks, manage time, and meet deadlines.► Work closely with third-party, remote vendors in the creation and development of portions of a robust global e-commerce platform.► Oversee product from ideation to pilot launch.► About DCI: We are privileged to work with many of the finest brands in the world: Harley-Davidson, Nissan, Infiniti, Scion, Revlon, L'Oréal, Sephora, Coty, Walgreens, Microsoft, GM, among others! DCI is a Berkshire Hathaway company. More at dciartform.com

► Created, defined, and designed a maintainable design system for utilization by both Creative and Development. The Gazelle Design System is widely used today and played a significant role in updating 68 legacy pages during a one-day, company-wide "hackathon".► Played an integral role in major marketing campaigns.► Deep-dove into data analytics to provide insights on bounce rates and referral paths.► Created countless user flows and impression maps to direct project management and determine number of deliverables for projects.► High- and mid-fidelity wireframes (mobile and desktop) created for testing and presenting to leadership and upper management.► Bridged the gap between designers and Creative Directors by giving high-level updates on strategical and tactical progress.► Facilitated global meetings around the visual expression of a brand (brand strategy, standards, and design systems).► User-tested major campaigns and projects to either prove or disprove business-unit/marketing hypotheses.

► Built a solid client base with clients across the mid-west in Indiana, Kentucky, Tennessee, Illinois, Missouri, and Pennsylvania.► Worked closely with Silver Hills Pictures and Hulu on film distribution collateral and streaming key art.► Tackled complex problems and provide elegant, creative solutions that respectfully balance both business and user needs.► Understood UX and UI as it pertains to responsive design, mobile applications, and desktop applications.► Owned the UX and UI vision for native iOS app MilkCrate (V1.0).► Continually addressed and advocated for the end-user’s experience.► Utilized knowledge of HTML/CSS and JavaScript to support conversations with engineers.► User Experience (UX) involved in both agile and non-agile development projects.► Studied user personas and user task flows on individual UX/UI projects.► Effectively documented and communicated design concepts and specifications to engineers

► Designed 14 solutions (SaaS products) offered by our company to healthcare organizations, which helped users optimize their revenue cycle (RCM) for lower costs and higher revenue.► Collaborated with product management and engineering to define and implement innovative solutions for the product direction, visuals, and overall experience.► Executed all visual design stages from concept to final hand-off to engineering.► Conceptualized innovative ideas that bring simplicity to the end-user deisgn and user experience.► Presented and defended interface designs and key milestone deliverables to peers and product managers.► Establish and promote interface design guidelines, best practices and standards, as well as expand upon existing standards.► Created detail-oriented interface designs centered around interactions with the user and user experience.► Refined and improved interface design styles by understanding user needs, and by using clean and descriptive iconography, typography and color theory.► Created a "Standardization System" to update all UI components used within our authenticated web applications. After eight months, we successfully updated 300+ pages with the new look, tone, and feel.