Chef owner- Martín LouzaoCocina Abierta

The production assistant (PA) is an entry-level job for a film or television production. The position may be based in an office or on the set. The PA does just about anything and everything, from getting coffee to making script copies to shuttling crew or equipment around town as necessary.

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.Strategizing and monitoring daily activities of customer service operation.Assisting customer service staff with duties were required.Monitoring and authenticating returns, exchanges and voids.Investigating and solving customer service complaints.Assisting with development and implementation of service policies, and explaining these to staff and… Show more Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.Strategizing and monitoring daily activities of customer service operation.Assisting customer service staff with duties were required.Monitoring and authenticating returns, exchanges and voids.Investigating and solving customer service complaints.Assisting with development and implementation of service policies, and explaining these to staff and customers.Maintaining documentation pertaining to customer service department activities.Performing additional duties when needed.Provide inspired management for the supervised team.Develop, enforce and review the department's processes.Help promote a company culture that encourages top performance and high morale.Work with your direct supervisor to determine values and mission, and plan for short andlong-term goals.Identify and address problems and opportunities for the company.Train, assign, schedule, coach, and discipline employeesCommunicate job expectations; planning, monitoring, appraising and reviewing activitycontributionsContribute operations information and recommendations to strategic plans and reviews;prepare and complete action plans; implement production, productivity, quality andcustomer-service standards; resolve problems; complete audits; identify trendsAnalyze process workflow, employee and space requirements and equipment layout; implementchangesUpdate job knowledge by participating in educational opportunitiesAnticipates and tracks operational and tactical risks and providing strategic solutions.Complete reasonability testing and information validation prior to circulating findings andrecommendations to key stakeholders.Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexityinvolving stakeholders and escalate to appropriate level when required.Stays up to date on industry regulations, trends, and technology. Show less

• Greet and escort customers to their tables.• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).• Prepare tables by setting up linens, silverware and glasses.• Inform customers about the day’s specials.• Offer menu recommendations upon request.• Up-sell additional products when appropriate.• Take accurate food and drinks orders, using a POS ordering software, order slips.• Check customers’ IDs to… Show more • Greet and escort customers to their tables.• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).• Prepare tables by setting up linens, silverware and glasses.• Inform customers about the day’s specials.• Offer menu recommendations upon request.• Up-sell additional products when appropriate.• Take accurate food and drinks orders, using a POS ordering software, order slips.• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.• Communicate and send order details to the Kitchen Staff.• Serve food and drink orders.• Check dishes and kitchenware for cleanliness and presentation and report any problems.• Arrange table settings and maintain a tidy dining area.• Deliver checks and collect bill payments.• Carry dirty plates, glasses and silverware to kitchen for cleaning.• Meet with restaurant staff to review daily goals, menu and shift specifications.• Follow all relevant health department regulations.• Provide excellent customer service to guests. Show less

• Training new recruits.• Supervise customer satisfaction representatives.• Help in organization, planning, strategic process, scheduling, growth-focuses procedures, quality initiatives to maximize operational productivity.• Prioritizing, planning, scheduling, and supporting overall activities.• Money handling.

• Ensures that all customers receive the highest level of service. Achieves or exceeds Sales Plans. Maximize selling during heavy traffic periods.• Ensure sales floor is supervised appropriately.• Identifies Store employees’ education needs and ensures they are met.• Assists with fulfilling company’s education needs as necessary. Monitors employees’ levels of product knowledge and service for accuracy, skill and application.• Demonstrates a sense of urgency in completing all… Show more • Ensures that all customers receive the highest level of service. Achieves or exceeds Sales Plans. Maximize selling during heavy traffic periods.• Ensure sales floor is supervised appropriately.• Identifies Store employees’ education needs and ensures they are met.• Assists with fulfilling company’s education needs as necessary. Monitors employees’ levels of product knowledge and service for accuracy, skill and application.• Demonstrates a sense of urgency in completing all necessary steps of customer transactions.• Creates long-term relationships with customers and nurtures repeat business.• Makes appropriate, personalized product and sample recommendations.• Exhibits updated product/ingredient knowledge and application.• Maintains awareness of competitive activity and communicates relevant information to Store Manager.• Opens and closes the Store and its registers.• Strictly enforces appropriate stock control procedures.• Supervision and maintenance of store funds as well as monitoring of deposits; ensure compliance with company policies• Maintains a regular employee schedule, designed to meet the needs of the business throughout the year.• Train staff and supervise the enforcement of company cash handling and loss prevention procedures• Assists Store Manager in ensuring that all Store spending, including headcount, supplies, petty cash, T&E, etc. is within the budgetary guidelines for the Store.• Coaches employees in partnership with Store Manager to achieve their optimum professional development.• Assists the Store Manager in offering regular and immediate performance-based feedback on productivity, service levels, product knowledge, selling skills, professional demeanor, etc.• Responsible for creating a professional and positive work environment for all Store employees at all times Show less