Nicole Maron's Location
Portland, Oregon, United States, United States
Nicole Maron's Contact Details
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About Nicole Maron
Nicole Maron is a Researcher | Writer | Editor at Gruber Media. She possess expertise in user experience, information architecture, user interface design, interaction design, usability testing and 19 more skills. Colleagues describe her as "Nicole is fantastic! She stepped up to join 4insite and step out of her lane to help with Product Owner responsibilities. The product cycle is ultra fast-paced, and often challenging with regard to stakeholders and internal processes. She continuously brought a User-First mindset to solutioning while working to balance the 'need for speed' in support of a constant delivery approach. Her efforts were tremendously helpful and I truly appreciated her contributions. Additionally, she was my go-to person when the marketing copy had to be clean, succinct, and convey the true user value we were delivering.", "Nicole brings a level of insight to our team that forces others - Stakeholders and SMEs alike - to truly look at a project and product from all angles. This is one of her strengths I feel is an invaluable asset to any team looking for an all-encompassing type thinker. Working with Nicole on the CWDS project highlighted her ability to step into various roles within UX and Service Design, and learn new skills, in an effort to continuously be/stay on top of industry standards and practices. I feel Nicole's critical thinking abilities and willingness to uncover and highlight the "hard truths" within a process and/or strategy is also a trait many don't possess...and it's been a pleasure having a team member like her to brainstorm with. Candid....Upfront....both qualities leaders posses....and I highly recommend Nicole for any team/project/organization looking for these qualities and more.", and "I managed Nicole at Cox Automotive. She is a strategic design thinker who digs in to understand the business needs and empathizes with users in order to create a UX Vision. Nicole is a great communicator and effectively builds relationships with product and development stakeholders to make sure they are onboard with her vision. Nicole is a great asset to any UX and product development team!"
Nicole Maron's Current Company Details
Gruber Media
Researcher | Writer | Editor
Portland, OR, US
Nicole Maron Work Experience Details
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Gruber MediaPortland, Or, Us
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Contributing Writer/EditorGruber Media May 2024 - PresentContributing writer/editor for author /interviewer Brian Gruber's new book project and upcoming podcast, "My Fabulous Fascist Summer Vacation".
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Senior Ux ConsultantSelf-Employed Mar 2022 - May 2024Multiple clients and roles, including:Electric Memories - Product StrategistDeveloping the MVP product with social marketing roadmap for Electric Memories' multi-modal content service. - Details Under NDA- Provided creative non-fiction writing, editing, and social media content creationSmartNews - Sr. UX ResearcherContracting agencies: MindTrust / ImpekablePrevented the loss of one full quarter's Design budget by re-aligning SmartNews’ 2023 design strategy to its standout design leadership in the news media marketplace.- Completed a detailed heuristic evaluation for the SmartNews mobile app- Synthesized a competitive analysis of 11 direct and indirect best-in-class news media competitors- Provided Design leadership with persuasive, evidence-based strategic goals to pitch to executive management.Thomson Reuters - Sr. UX Researcher/DesignerContracting Agency: DeloitteImproved the Deloitte UX team’s design work on Thomson Reuters’ internal publishing tool redesign.- Conducted usability reviews of key screens- Refined user persona templates for ongoing useSigma Computing - Sr. UX ResearcherInformed Sigma’s 2023 marketing content and SaaS sales strategy.- Identified supply chain data analysis business cases- Defined user taskflows and capturing their key target users’ pain points - Recruited, surveyed, and interviewed target supply chain and logistics manager users- Conducted stakeholder interviews with Sigma's existing SaaS clientsTools/methods: 1:1 Interviewing, Agile, ChatGPT, Competitive Analysis, Confluence, Copyediting, Excel, Figma, Goals Workshops, Heuristic Evaluation, Miro, Journey Mapping, Participatory Design, Proofreading, Rapid AI-Assisted UX (RAUX), Requirements Definition, Requirements Validation, Workflow Definition, User Personas, UX Writing
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Product Owner4Insite Oct 2020 - Feb 2022Mcclellan, California, UsConsistently delivered fully operational rapid product releases and supported our Agile development team for 4insite’s 60+ feature, 120+ language facilities management software.- Oversaw a total of 4 feature sets with 2 dev pods under rapidly shifting conditions- Workshopped and defined business and user requirements with Executive, Product, Design, and Engineering leadership- Translated business and user requirements into epics and user stories - Maintained usability and brand identity as the design communicator between devs and designers- Co-lead ticket-grooming, sprint planning, and retros with our Scrum Master- Validated dev work for release-readiness by writing UAT scripts and reviewing/troubleshooting results- Wrote UX microcopy, marketing copy, and product release communicationsTools/methods: 1:1 Interviewing, Agile, Confluence, Figma, Jira, Marketing Copy, Participatory Design, Requirements Definition, Requirements Validation, Scrum, User Stories, UAT, UX Writing -
User Experience LeadAccenture Mar 2018 - Oct 2020Dublin 2, IeMultiple projects and roles:Nexant/Florida Light & Power - UX LeadRescued this at-risk UX project, preserving client relationships with Nexant and Florida Light & Power. - Troubleshot and revised Accenture's strategic project plan with a new Project Lead- Re-engaged our extremely frustrated key stakeholder/PoC- Led a complex task flow analysis and optimization effort for FPL's nuclear facility work order systemState of CA, CALSAWS - System TesterValidated changes to the Interactive Voice Response (IVR) system in preparation for a massive multi-county migration from Cisco UCCE to Amazon Connect.- Translated adult welfare recipient use cases and IVR system and data specifications into testing scripts- Conducted system tests, tracked defects, and helped troubleshoot errors.State of CA, CWDS - Sr. UX Researcher/Content StrategistPrevented the loss of $10m+ in ADA lawsuits for Child Welfare Digital Services' design and engineering teams.- Provided a WCAG-compliant Accessibility Roadmap, including manual and automated testing tools and procedures- Conducted contextual inquiry, ethnographic study, 1:1 interviews, group interviews, day-in-the-life profiles, and deep task analysis- Led design and content reviews with policy analysis for federal, state, and county compliance- Handled extremely sensitive legal and medical data with high security standards and emotional intelligence. - Delivered wireframes, task flow diagrams, and UX copy for key screensTools/methods: 1:1 Interviewing, A11y Auditing, Affinity Mapping, Agile, Cisco UCCE, Contextual Inquiry, IVR Testing, Jira, Journey Mapping, LucidChart, Moderated Testing, Service Design, Task Analysis, Taskflow Diagramming, WAVE, WCAG, UX Writing -
Sr. Ux DesignerCatalyst Innovation Partners Aug 2017 - Feb 2018San Francisco, Ca, UsClient and role: Ubisoft - Sr. UX DesignerSuccessfully collaborated with Catalyst to deliver a complex home page redesign, integrating the competing marketing priorities of 17 independent, globally-distributed game design studios.- Conducted interviews with 24 executive stakeholders to map their marketing tasks and publication work flows- Reviewed and synthesized 2 year's worth of Ubisoft's prior research into our findings and recommendations - Delivered customer task analysis, brand consistency, content prioritization, and feature prioritization- Delivered annotated UI mockups for the default home page state, plus 5 discrete "takeover" publishing events- Delivered annotated wireframe templates for 20+ content featuresTools/methods: 1:1 Interviewing, Co-design Workshops, InDesign, Interaction Design, OKR Definition, OKR Tracking, Task Analysis, UX Research, UX Writing, Wireframing -
Ux ArchitectDealertrack Technologies Jul 2015 - Jun 2017North Hills, New York, UsRefined Dealertrack's nascent UX practice within their Sacramento development teams’ newly-adopted Agile process. - Evangelized a lean UX design process to meet a backlog of stakeholder’s unmet requests and to improve productivity for Dealertrack’s internal and customer end users - Developed a strategic vision for DT’s enterprise application redesign by engaging multiple internal stakeholder teams in design thinking and user research- Socialized UX ROI with Executive Management, Engineering, Account Management, and Operations stakeholdersTools/methods: 1:1 Interviewing, Agile, Confluence, Jira, Participatory Design, Process Analysis, Sketch, Task Analysis, Trello, UX Writing, Wireframing, Workshop Facilitation -
Sr. Interaction Designer/Ux ResearcherSelf-Employed Jan 2010 - Feb 2015Multiple clients and roles, including:UCSF, Human Research Protection ProgramSr. UX Designer/iRis Development AnalystImproved usability for the HRPP’s proprietary clinical research trial software, iRis.- Facilitated client-vendor communication that had been stalled due to lack of vendor response- Evaluated the system interface, providing strategic interaction design improvements- Synthesized previous UCSF stakeholder interview findings into actionablechange requestsBest Buy via SequenceSr. UX DesignerSupported a design system reboot with an extensive UX audit across 6 web and mobile properties.- Conducted auditing activities with a team of 4 designers to gauge navigation, nomenclature, iconography, and micro-copy - Compared common search, discovery, product comparison, purchasing, and customer review tasks- Identified layout, information hierarchy, brand, and design asset inconsistencies - Provided standards guidelines and asset recommendations for inclusion or further evaluation in the final redesignPG&E via Catalyst Innovation PartnersSr. UX Researcher Provided foundational research informing PG&E’s 2014 digital strategy.- Conducted an in-home ethnographic study of 15 customers regarding energy use habitsTools & Methods: 1:1 interviewing, Contextual Inquiry, User Personas, Task Analysis, UX Writing Women’s Foundation of California via Hot Studio Sr. UX Designer Expanded the WFC’s donor base by increase engagement for multiple user groups.- Phase I: Conducted foundational user definition and content audit - Phase II: Delivered a full site redesign incl user-centered IA, page templates, and content recsTool/methods: 1:1 interviewing, Content Audit, Content Strategy, Contextual Inquiry, Design Validation, Information Architecture, Interaction Design, Navigation Design, Negotiation, Omnigraffle, Process Design, Service Design, Task Analysis, Taskflow Diagramming, Usability Audit, User Personas, UX Writing, Visio, Wireframing
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Experience Designer (Contract)Adaptive Path Oct 2012 - Dec 2012San Francisco, Ca, UsRealigned the brand experience across the Capital Group’s international internal and external web properties. - Interviewed multiple stakeholders from various business groups- Led stakeholder workshops to define user groups, tasks and content requirements - Provided analysis of direct competitors and comparative web offerings of other multinational businesses- Collaborated on a standardized set of page templates with multiple web design and content owners- Developed strategic recommendations and a phased approach for a multiple-stage implementation of the new templates -
Ux Lead (Contract)Showgo.Tv Jun 2012 - Nov 2012Provided interaction design, and UX writing for the tablet and desktop experiences for ShowGo.tv, an early-stage live concert streaming service. -
Sr. User Experience Designer (Contract)Cloudforest Design Feb 2011 - Jun 2012Multiple projects, the last being the design and development of help content and screencast video tutorials for SunRun's solar power system design tool.
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Sr. Ux Researcher/Designer (Contract)Hot Studio Mar 2007 - Mar 2012San Francisco, Ca, UsI was an ongoing hired gun/utility player for this terrific agency. UX lead or support from proposal through final design within both in traditional waterfall and Agile design environments. Client pitches, proposals, stakeholder interviews, user research, concept testing, site maps, wireframes, rapid prototypes, usability testing, and design QA. Clients included:- Women's Foundation of California- Los Angeles Contemporary Museum of Art- Marketwatch- University of CA- Nexant- iShares - WebEx- Dave Egger's TED Prize, Once Upon a School- Palm Pilot -
Sr. User Experience Designer (Contract)Denuo, A Publicis Groupe Company Dec 2011 - Jan 2012NDA-covered mobile phone, tablet, and web application design. -
Ux Research Lead (Contract)Igniting Solutions Nov 2011 - Dec 2011User research and persona development for Maker Media, as an initial step towards brand re-architecture involving multiple sub-brands and digital experiences.
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User Experience Lead (Contract)Razorfish Oct 2011 - Dec 2011New York, Ny, UsNDA-covered web application design. -
Sr. User Experience Consultant (Contract)The Women'S Foundation Of California Jul 2010 - Jul 2011Oakland, Ca, UsComplete redesign of the organization's web site to introduce the Foundation to a broader audience, increase the donor base, and inspire staff to produce more engaging content. This content-strategy focused project began with a robust discovery phase to create consensus around organizational and project goals, and to understand technological and publishing constraints. Partnered with visual design lead Arin Fishkin, we created a new look and feel to better express the dynamism of the Foundation's programs and accomplishments. Site is scheduled to go live in late 2011. -
Sr. User Experience Designer (Contract)Shegeek Nov 2010 - Jan 2011Quickie project for a travel industry client, still under NDA.
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User Experience Designer (Contract)Boldium, Llc Oct 2010 - Nov 2010Berkeley, Ca, UsDesigned a sales support iPad application for Cisco. -
Sr. Interaction Designer (Contract)Akqa Oct 2009 - Mar 2010San Francisco, Ca, UsDesigned a complex admin toolset for a health care service web application. -
Ux Architect/Messaging Analyst (Contract)Totem Brand Strategy Mar 2009 - Oct 2009I conducted user experience evaluations and messaging/positioning assessments for Totem as part of their strategic marketing consultation.
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Ux Lead (Contract)Fora.Tv Sep 2008 - May 2009Emeryville , Ca, UsDeep strategy and complete UX redesign for premiere video site. Emphasis on video player, community features, and alignment with sales and marketing strategy, editorial production, and ongoing expansion. Worked with a small team of one visual designer, two engineers, and a product manager in an Agile environment. -
Producer (Volunteer)Post-Playa Productions Feb 2007 - Apr 2008Post-Playa Productions will be producing a new Burning Man-inspired musical theatre experience tentatively titled "How to Survive the Apocalypse: the Burning Man Road Show". It will be an interactive performance event centered around an accessible and edgy work of musical theatre.
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Information Architect (Contract)Sfgate.Com / San Francisco Chronicle May 2007 - Nov 2007Worked with the Studio Sungo consulting team on the phased redesign of SFGate.com.
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Sr. Information Architect (Contract)Tribal Ddb Dec 2006 - Feb 2007London, GbPart-time contract position -
Sr. User Experience DesignerSix Apart Jun 2005 - Apr 2006Chiyoda-Ku, Tokyo, Japan, Jpinteraction design for LiveJournal.com -
User Experience Co-Lead (Volunteer)Burning Man, Llc Jan 2001 - Jan 2005San Francisco, Ca, UsCo-led, as part of a six-member council, the Burning Man volunteer web team, focusing on community features like the Eplaya BBS, staff resources like the Extranet, and vision thinking arouind scalability and volunteer management. -
Sr. User Experience Designer (Contract)Kadium, Inc. Mar 2004 - Oct 2004UsDiscovery and UX design for Tarceva marketing site. -
Sr. User Experience Designer (Contract)Classroom Connect 2002 - 2003UsDesigned online course interaction templates for educators' ongoing professional development in multiple subjects. User discovery, task flows, page wireframes. -
Consulting Information Architect (Pro Bono)Raised Barn Press Mar 2002 - May 2002Collaborated on project plan and DVD menu structure, brought in resources to complete the project.
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Sr. User Experience Designer (Contract)Razorfish 2001 - 2002New York, Ny, UsMultiple projects: mobile auto shopping app, content strategy and information structure for a major California utility's SMB-targeted consumer-facing web site, HR system userflows.
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Sr. User Experience Designer (Contract)Liquid Thinking, Inc. Jan 2001 - Oct 2001Sr UX for Informationweek.com
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Sr. User Experience DesignerPhoenix-Pop Productions Mar 2000 - Mar 2001Sr. UX designer for Spotlife, a social video site precursor to YouTube.
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Sales AssistantGrounds For Murder Mystery Bookstore 1993 - 1994Became a lifelong fan of the multiple sub-genre world mystery fiction.
Nicole Maron Skills
User Experience
Information Architecture
User Interface Design
Interaction Design
Usability Testing
User Experience Design
Wireframes
Content Strategy
User Research
Web Design
User Centered Design
Web Applications
Strategy
Site Maps
Mobile Devices
Usability
Mobile Applications
Creative Direction
Task Analysis
Agile Methodologies
Workshop Facilitation
User Profiling
Experience Design
Enterprise Software
Nicole Maron Education Details
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GrowthschoolGenerative Ai -
San Francisco State UniversityMultimedia Studies Program
Frequently Asked Questions about Nicole Maron
What company does Nicole Maron work for?
Nicole Maron works for Gruber Media
What is Nicole Maron's role at the current company?
Nicole Maron's current role is Researcher | Writer | Editor.
What is Nicole Maron's email address?
Nicole Maron's email address is nm****@****ting.io
What is Nicole Maron's direct phone number?
Nicole Maron's direct phone number is +151624*****
What schools did Nicole Maron attend?
Nicole Maron attended Growthschool, San Francisco State University.
What are some of Nicole Maron's interests?
Nicole Maron has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Poverty Alleviation, Arts And Culture, Health.
What skills is Nicole Maron known for?
Nicole Maron has skills like User Experience, Information Architecture, User Interface Design, Interaction Design, Usability Testing, User Experience Design, Wireframes, Content Strategy, User Research, Web Design, User Centered Design, Web Applications.
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