Nicole M.

Nicole M. Email and Phone Number

Content Design Lead | Digital accessibility and inclusion @ Airbnb
Nicole M.'s Location
Greater Seattle Area, United States, United States
About Nicole M.

Nicole M. is a Content Design Lead | Digital accessibility and inclusion at Airbnb. She possess expertise in seo, social media marketing, wordpress, online marketing, web analytics and 34 more skills. She is proficient in Spanish. Colleagues describe her as "I was lucky enough to be mentored by Nicole this year. I benefitted from Nicole’s years of experience, well-defined processes, and her desire to grow others! Nicole was flexible in her approach to mentorship, responding to my changing needs during the beginning of COVID and as I found my footing in my new role. During design reviews, Nicole asked great questions and provided actionable feedback. I'm particularly grateful that she was willing to share her in-depth knowledge of structure, processes, and partnerships. I was able to grow so much through working with her!", "Nicole is an exemplary content strategist and user researcher. She possesses a keen, analytical mind and a unique ability to relate to a user's needs on a deep level. I worked with her on a mass migration project involving thousands of pieces of content, and she was able to work seamlessly with the research, design, development and content teams to deliver fast, valuable results.", and "Nicole is gifted SEO strategist and genuinely cares about the results of her efforts. I would definately work with her again given the opportunity."

Nicole M.'s Current Company Details
Airbnb

Airbnb

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Content Design Lead | Digital accessibility and inclusion
Website:
airbnb.com
Nicole M. Work Experience Details
  • Airbnb
    Lead Ux Writer, Accessibility And Inclusion
    Airbnb Sep 2020 - Present
    San Francisco, Ca, Us
    2024: Redesign host earnings and reporting experience. 2023: Empower Airbnb's 25-person UX Writing team to deliver accessible copy and experiences through structured feedback, training, and education. Consult on design specs to ensure accessibility best practices are being followed. Recommend iterative, accessibility-centered improvements to our design language system and documentation.2020-2022: Lead UX copy and content design for Tax, Payments and Compliance products.
  • Indeed.Com
    Ux Content Strategist, Enterprise Products
    Indeed.Com Jun 2018 - Sep 2020
    Austin, Texas, Us
    Led content design for Enterprise products including Resume Search and Hiring Platform. Maintained company-wide UX content guidelines. Made research-informed content recommendations about information hierarchy, core user flows and product features. Designed, tested and implemented updated global navigation for Indeed.com. Additional contributions: Communications officer for Latinos In Tech employee resource group. Mentor junior content strategists.
  • Exxonmobil
    Senior Ux Content Strategist & Researcher
    Exxonmobil Oct 2016 - May 2018
    Us
    Led content strategy for enterprise web project encompassing a UX overhaul, site redesign and CMS migration for 52 localized Human Resources websites. Responsible for developing a content style guide and governance procedures, training 40+ employees on user-centered writing principals, and designing content templates. Planned user research, conducted user interviews, and ran usability tests.
  • Springbox, A Prophet Company
    Senior Content Strategist
    Springbox, A Prophet Company May 2016 - Oct 2016
    Austin, Tx, Us
    Led content strategy for website and mobile app projects for clients including Silicon Labs, University of Texas, Sweet Leaf Tea, City of Corpus Christi, City of Austin and Nestle Waters North America. Involved in end-to-end design process from scoping through delivery of user-tested product. Planned and led design workshops. Managed 2-3 junior content strategists and interns.
  • Springbox, A Prophet Company
    Content Strategist
    Springbox, A Prophet Company Nov 2014 - May 2016
    Austin, Tx, Us
  • Realty Austin
    Digital Media Strategist
    Realty Austin Mar 2014 - Nov 2014
    Austin, Texas, Us
  • Bedandbreakfast.Com
    Seo Specialist & Content Strategist
    Bedandbreakfast.Com Aug 2012 - Mar 2014
  • Seo Launchpad
    Seo Analyst/Internet Marketing Manager
    Seo Launchpad Jul 2010 - Aug 2012

Nicole M. Skills

Seo Social Media Marketing Wordpress Online Marketing Web Analytics Copywriting Blogging Content Strategy Google Analytics Sem Google Adwords Facebook Ppc Seo Copywriting Cms Html New Media Web Content Content Marketing User Experience Web Content Management Keyword Research Copy Editing Content Management Organic Search Landing Page Optimization Information Architecture Social Media Measurement Google Webmaster Tools Link Building Rap Project Management Drupal User Interface Design Wireframes User Research User Centered Design Filter Design Site Maps

Frequently Asked Questions about Nicole M.

What company does Nicole M. work for?

Nicole M. works for Airbnb

What is Nicole M.'s role at the current company?

Nicole M.'s current role is Content Design Lead | Digital accessibility and inclusion.

What is Nicole M.'s email address?

Nicole M.'s email address is su****@****ail.com

What is Nicole M.'s direct phone number?

Nicole M.'s direct phone number is +151239*****

What skills is Nicole M. known for?

Nicole M. has skills like Seo, Social Media Marketing, Wordpress, Online Marketing, Web Analytics, Copywriting, Blogging, Content Strategy, Google Analytics, Sem, Google Adwords, Facebook.

Who are Nicole M.'s colleagues?

Nicole M.'s colleagues are Pine Creek Cabin, Fernand Fernandez, Isaac Ouma Maloba, Adam Anderson, Ali Poorali, Zing Jin, Jhoana Vasquez.

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