Plan and strategize digital marketing. Facebook and Instagram Ads, Constant contact newsletters

Greeted Clients, Maintained a clean and safe work environment, provided outstanding customer service.

time management, customer service, food prep

• Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Provide guests with room keys and help to their rooms• Take reservations over the telephone, through emails and in person• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions• Handling cash and credit cards to obtain payments• Provide guests with directions around the hotel• Balance cash drawer at the end of the shift• Operate hotel switchboard, take calls and provide information and transfer calls

• Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Provide guests with room keys and help to their rooms• Take reservations over the telephone, through emails and in person• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions• Handling cash and credit cards to obtain payments• Provide guests with directions around the hotel• Balance cash drawer at the end of the shift• Operate hotel switchboard, take calls and provide information and transfer calls

Learned how to work in multiple positions in a Theatre company. Created and found props. Helped sell tickets, customer service, front of house management