When working with lions, I was trained to tell them to “change their mind” when they were demonstrating unfavorable behaviors. Though redirection may work with lions, human team members must be supported and challenged in order to excel. That’s where I come in to help!Hi! I’m Nicole and I’m passionate about hiring, empowering, and managing employees through coaching, training, and implementing creative initiatives, as well as improving processes and building productive relationships across all stakeholders.With my refined skill set in Operations and People Management, I help companies build value, grow, and increase revenue by investing in their team. I innovate operational processes that impact the employee experience, not limited to recruiting, onboarding, training, and professional development. This ability to multitask and maintain flexibility while remaining empathetic to both the employee and company needs for the past 10 years has benefitted healthcare, retail, and accounting industries. • Created and scaled new hiring and onboarding processes that led to greater support for new hires, more efficient training time, less future retraining, and decreased expenditures: designed 2 new handbooks for differing industries, organized an employee resource hub, and compiled 4 hiring packets and training checklists• Successfully recruited, onboarded, trained, and promoted a variety of talent for the past 7 years during rapid company expansion including retail, nonclinical, clinical, skilled labor, full-time, part-time, and independent contractors: proactively created a tracking system to monitor employee credentialing and compliance• Participated in the forefront of the company expansion from 160 employees company wide to 240 employees within two months of being hired after successful hiring and culture building initiatives resulting in increased employee engagement by 90% and retention• Motivated physicians and medical staff to observe patients when medically necessary, increasing the percentage from 0 to the national average of 4%, resulting in an increased profit in excess of $3,000 per patient• Implemented an accurate inventory and cost tracking system that positively impacted fiscal and KPI reporting, impacting future business expenditures and loss prevention measuresI am interested in adding new places and adventures to my bucket list, thought provoking books, and animal conservation. I have also owned three homes, one being a complete reno, and love DIY! Feel free to connect with me and shoot me a message!