Mood is a fully remote mental health startup, serving patients in 4 states and employing administrative and clinical staff in 12 states. I serve as the main point of contact for HRIS and owner of all HR systems in the absence of an IT department, implement policies and procedures to drive employee engagement, and ensure compliance with state, local and federal laws in all states the company is in operationRun bi-weekly W2 payroll process and monthly 1099 payroll, including administration of the CalSavers programRecruit for a variety of positions at all levels of responsibility, including clinical, leadership, and administrative rolesCollaborate with every department to ensure compliance with laws and company policies with regard to recruiting and employee performance issuesDrafted a company handbook from scratchDeveloped performance management programSpearhead weekly DEI moments, HR updates and employee engagement surveysDeveloped handbook for both MSO and PC companies

Manage HR operations for NY, NJ, PA & MD facilities for approximately 200 employees, including two direct reports. Address challenges and opportunities in all areas of HR, including but not limited to: recruiting, engagement and retention, benefits, employee relations and investigations, HR information systems, performance management and succession planning.

Full cycle recruiting, including: sourcing, screening, interviewing, selecting and onboardingDelivering new hire orientation (new hire packages, new hire checklists, orientation presentation and new staff announcements.Makes recommendation regarding policy and/or procedure changes as appropriate.Managing company HRIS system to process payroll on a bi-weekly basis and maintain accurate records Overseeing the investigation and performance management processProviding guidance to managers and supervisors on addressing issues regarding employee morale, team building, employee conflict, and interpretation and enforcement of policy.Processing terminations and conducting exit interviewsCoordinating employee engagement events (company party/picnic) and special programs like employee appreciation dayDevelop and launch internal employee surveys and report results to senior managementAnalyzes market data/surveys to determine if the company’s salaries are competitiveOverseeing company benefits, including setup, new enrollments and changes, COBRA Administration, managing leaves of absences and the open enrollment process.

AYDIN DISPLAYS (12/16- Present) Birdsboro, PA – Human Resources Coordinator● Facilitate human resource function for approximately 85 employees in a manufacturing environment● Assist internal customers with all HR related questions such as pay, benefits, PTO, overtime, wellness initiatives● Create and manage monthly micro-surveys in order to gauge employee concerns and gather feedback on the state of the company and other various topics and report findings to leadership team● Conduct comprehensive new hire orientations and ensure employees and managers are set up for success, complete all new-hire paperwork and complete hiring steps in all systems.● Play a lead role in Employee Activities Committee, coordinating holiday meals, chili cook-off, Halloween party and successful Toys for Tots drive, among others.● Recruiting duties including maintaining ATS, working with outside recruiters, conducting phone screens and reference checks, initiating and monitoring I-9 compliance and background checks.● Main POC within 3 locations for creating requisition templates in ATS (a Cornerstone product), using basic HTML● Spearheaded project to rewrite and update Local Employee Handbook● Assist HR manager with executing larger HR initiatives at the Birdsboro location, such as developing reports to track progress, following up with employees and managers, answering questions.

• High level HR Assistant duties in a warehouse environment for approximately 1,000 permanent employees and 200 temporary employees• Assist internal customers with all HR related questions such as pay, benefits, PTO, overtime, • Conduct daily deep dive to determine attendance and attrition issues and determine methods to remove barriers for associates to be successful• Own weekly reporting processes to report up HR metrics including determining solutions to any issues.• Attend weekly quality and productivity meetings to ensure associates are being held accountable to standards set by company and site management in accordance with corrective action policy• Own internal transfer, leave of absence, and development/internal promotion processes for site• Develop and maintain relationships with managers to assist as a resource for HR related questions and concerns• Conduct new hire orientations and ensure associates are set up for success through training and onboarding

• HR Generalist duties in a retail environment for 120-150 employees• Oversee hiring process, including determining staffing needs, managing the interview process, and processing new hires while ensuring a successful onboarding experience for each new team member. Determine cause of turnover and execute plans to counteract these issues.• Manage coaching and corrective action process, including tracking attendance issues and processing terminations• Develop team members for team leader positions, and team leaders for executive positions and lead annual review process.• Receive and respond to EEOC claims, unemployment claims, and investigate integrity hotline calls• Respond with urgency to team member concerns and other human resource related inquiries.• Manage weekly scheduling process for the entire store, ensuring right person, right place, right time while balancing payroll demands• Follow up on team member online training and document in learning management system.• Serve as community captain, organizing and executing team volunteer events.• Manage monthly team engagement and fun events for the whole team in a manner that ties rewards to key metrics• Lead an inclusive, fun team culture and ensure other leaders do the same through regular check-ins with both team members and leadership.

• Review resumes and schedule interviews as hiring needs arise, process new hires and perform orientations including all paperwork and I-9s.• Track attendance issues and process terminations in compliance with best practice as needed.• Assist team members with human resource related inquiries.• Plan and execute “Fast, Fun and Friendly” events monthly for team engagement.• Partner with HR Executive Team Leader to write weekly schedule for the entire store.• Ensure team member training is completed and documented.• Serve as co-captain for coordinating and attending community volunteer events with organizations such as Philabundance, Cradles to Crayons and the American Cancer Society. Successfully organized Relay for Life team, raising $564 in one month.

• Monitor stock and drop-ship orders through an online vendor portal, liaising between customers and vendors.• Follow up on late and unacknowledged purchase orders to ensure timely fulfillment.• Partner with customer service department to ensure proper communication and execution of purchase orders• Recruiting duties included working with department managers to compile job descriptions, posting job openings through various platforms, screening resumes, scheduling and administering personality and aptitude tests as well as interviews.

• Administrative duties in a corporate environment such as answering telephones, filing, sorting and distributing mail, travel arrangements, drafting documents and correspondence, scheduling for 6 individuals (including 4 attorneys) in a fast-paced, highly confidential environment.• Maintained the supervision of the company’s ethics reporting hotline for its 29 properties across the US including receiving, analyzing, forwarding to the proper person for investigation and compiling close-out reports.• Gathering data for the quarterly corporate report of litigation status for all properties including the corporate office using analytical skills to ensure complete and accurate information.• Responsible for receiving and tracking EEOC complaints from all properties and working with property HR heads and corporate HR to complete severance agreements.• Assist with the assembly and completion of various gaming applications and RFPs.• Worked closely and developed relationships with all other departments and levels of the company in order to complete projects.

• Answering telephones, taking and processing purchase orders, properly preparing all required shipping paperwork• Communicating between customers ranging from large businesses to individuals and the warehouse and production departments to ensure orders were completed correctly and in a timely manner• Assist finance manager with completing required PA Liquor Control Board tax filings

• Answering telephones, greeting clients, transcribing dictation, drafting legal documents and correspondence, maintaining open and closed file systems, coordinating schedules for two attorneys.• Assist with sorting and analyzing medical records and drafting demand letters