Steer Health is a leading Healthtech AI company that caters to 400+ healthcare organizations, including emergency departments, ASCs, hospitals, medical groups, multispeciality clinics, etc., and 20 million+ patients with 30,000+ healthcare providers.I drive innovation at Steer Health by developing and implementing AI and machine learning solutions that transform healthcare delivery. I focus on creating strategic, disruptive technologies that enhance patient care, streamline operations, and provide actionable insights for healthcare providers. Products: Chatbot integration, DFD (Digital Front Door), Kiosk, In-take/Triage, Clinical Capacity

• Successfully launched the MYBSWHealth Postpartum Care Android and IOS mobile application, resulting in a 150% increase in application downloads.• Leveraged Azure DevOps to streamline the product development process, owning the entire software development lifecycle.• Leveraged natural language processing (NLP) and recommendation algorithms to provide personalized postpartum care content based on user data and preferences. • Implemented conversational AI and intent recognition to enable users to interact with a virtual care guide, simulating a human-like conversation that boosted user engagement by 70%.• Utilized machine learning models and data mining techniques to analyze user health data and offer tailored recommendations. • Incorporated knowledge graphs and semantic search to retrieve relevant and accurate information from a database of evidence-based resources. • Employed reinforcement learning and user modeling to adapt the application's behavior and content based on user feedback and interactions.

• Led a cross-functional team to develop and implement AI-powered healthcare solutions, including patient self-scheduling, symptom checkers, chatbot integration, and at-home patient monitoring devices. • Exhibited strong ability to forecast and mitigate risk throughout the software development lifecycle, ensuring speed to market and minimal tech debt.• Ensured interoperability between AI solutions and existing systems by implementing RESTful APIs for data exchange and integration. • Leveraged SQL to identify opportunities for AI-driven improvements, meeting set KPI’s and increasing user satisfaction scores by 60%. • Worked with engineers to integrate TensorFlow for recommendation systems, suggesting optimal providers and appointment times based on patient preferences and historical data.• Worked with the technical team to establish NLP capabilities for chatbot integrations, aiding in understanding and processing patient queries or preferences• Leveraged Machine learning algorithms for predicting appointment availability and grouping patients and providers based on similar preferences.• Integrated AI solutions with Epic (EHR) as the source of truth for patient data.

• Led a complex $3.3M CMS and data migration project to modernize Sanofi's digital ecosystem, successfully transitioning 300 sites from AWS, Drupal, and Sitecore to Magnolia and Snowflake. • Gathered and refined technical requirements from solution architects, translating them into actionable user stories in Jira for prioritization.• Conducted a comprehensive global competitive analysis to standardize technology stacks across diverse regions, enhancing efficiency while realizing 2.5M cost savings.• Utilized version control systems (GitHub, GitLab) to manage code changes and maintain a robust development environment • Worked with Solution Architects to create an ETL process to successfully extract, transform, and load data into Snowflake, ensuring compatibility and data quality. • Joined Technical Syns to understand better which APIs were necessary to connect Magnolia with other custom solutions for authentication, data synchronization, and external services• Used JavaScript as well as Postman to develop and test API integrations• Implemented Akamai (CDN) to cache static content, improving performance for end users. • Collaborated with QA teams to develop comprehensive testing plans and execute thorough testing before and after the migration.

• Successfully launched a digital marketing department expanding the business operations beyond traditional marketing and branding services and offerings leading to an 70% increase in client growth and retention. • Strategized and introduced an AI-driven recommendation engine that increased average order value by 70% through personalized user shopping experiences for Amazon clients. • Utilized Figma and FigJam for wireframing and prototyping of client website redesign projects. • Led the initiative to implement secure mobile payment options such as Shopify, PayPal, Stripe and Authorize.net for various array of clients to enhance users’ ecommerce experience.• Specialized in web development technologies such as HTML, CSS, JavaScript, and server-side language.• Helped oversee migration projects from on-premises to cloud platform and SaaS applications for wide range of clients.

• Led a high-performing analytics team, responsible for developing and implementing data-driven strategies to optimize software development processes and website improvements, resulting in 40% increased Customer Satisfaction. • Manage large portfolio of web and mobile application development projects for various industries. • Developed and maintained dashboards and reports, providing real-time insights to inform strategic decision-making in the software development lifecycle. • Utilized data-driven strategies to drive business growth while maintaining the technical excellence of the product line. Leveraged Cloud Platform to deliver scalable and efficient solutions, driving product success and customer satisfaction • Utilized artificial intelligence tools in lead scoring, chatbot integrations, content generation, and email marketing automation.