End-of-Life (EOL) Consultant • Assist families and individuals with creating plans for end of life/ death • Build positive relationships with clients by providing excellent and compassionate customer service• Aide in the process of creating a plan to provide peace of mind for family and loved ones after deathWedding & Event Designer• Coordinate aspects of event design, including styling, planning, client and team management, and logistics.• Work closely with clients to understand their design objectives and preferences.• Maintain relationships with planners, clients, partnering vendors, venues, and other industry contacts to execute a seamless event.Funeral Management• Assist families with funerals and burial service planning• Act a representative for the family while handling end of life affairs• Function as an intermediary with the funeral home• Organize services like flowers, transport and noticesWedding Officiant• Administer the marital contract and ensure a verbal agreement takes place to solidify the marriage • Ensure all parties are entering into the marital contract of their own free will and sound mind • Legally ordained to perform weddings in the state of Florida• Sign and notarize the marriage license and ensure that the completed marriage license is returned to its issuing officeNotary Public• Active public officer appointed and commissioned by the State of Florida • Member of the National Notary Association® (NNA) • Certified Notary Signing Agent (NSA)• Electronic /Remote Online Notarial Services• Certified, licensed, bonded and screened

Phenom Certified Integration Architect Phenom Certified Power UserPhenom Certified System Integrator• Received the following certifications at the start of employment: Phenom Certified Integration Architect, Power User and System Integrator• Completed Workday Basics Training and Workday partner provided training• Technical point of contact for project team pertaining to integrating Workday with the Phenom CRM (integrations, design, provisioning and UX testing of platform)• Facilitate technical discovery workshops to gather requirements needed to build out CRM platform and configure hosted apply, job pull and hiring status integrations into Workday career site• Participate in career site configuration workshop to discuss formatting and appearance of the customer Workday career site• Lead technical configuration workshop to discuss CSR and SSO, email white labeling and XML feeds containing open job requisitions to job boards• Connect and integrate Workday to ATS systems directly with Web Services and/or REST-based APIs• Provide RaaS reports details to be ran and provided by the customer when non-standard Workday fields are not available to be pulled via API• Create and maintain system integrations, configure security roles, configure business processes and their associated security policies, and maintain domain security policies• Lead site configuration and build grooming meetings with the development team• Participate in UX platform and career site UAT testing sessions to document user feedback, interactions, and bug identification• Develop and sustain robust and detailed process documentation for internal teams and new hires• Track issues and risks in JIRA and communicate status and escalate concerns appropriately

• Promoted to Sr Integration Consultant of Global Delivery Integrations • Manage multiple concurrent projects and customers in a fast-paced environment• Facilitate internal and external requirements gathering sessions, kick-off calls and meetings with customers, stakeholders, and vendors regarding all aspect of the integration project lifecycle• Develop custom integrations to meet the internal and external requirements of customers and third-party benefit and compensation providers• Assigned escalated projects and customers by Leadership to review UX bug fixes and resolve challenging and crucial project issues • Translate customer requirements into detailed system interface specifications via field mapping and technical translation configurations for the development team• Subject matter expert for integrations between internal and external functional and technical members of the project team• Setup and support secure and encrypted connectivity channels using protocols (AS2, FTP, SFTP, HTTPS)• Lead and managed the testing lifecycle of the integration project via test cases, regression testing, UAT, review file coding review using SQL queries

• Manage multiple concurrent projects and customers in a fast-paced environment• Facilitate internal and external requirements gathering sessions, kick-off calls and meetings with customers, stakeholders, and vendors regarding all aspect of the integration project lifecycle• Develop custom integrations to meet the internal and external requirements of customers and third-party benefits and compensation providers• Assigned escalated projects and customers by Leadership to review UX bug fixes and resolve challenging and crucial project issues • Translate customer requirements into detailed system interface specifications via field mapping and technical translation configurations for the development team• Subject matter expert for integrations between internal and external functional and technical members of the project team• Setup and support secure and encrypted connectivity channels using protocols (AS2, FTP, SFTP, HTTPS)• Lead and managed the testing lifecycle of the integration project via test cases, regression testing, UAT, review file coding review using SQL queries

• Operate as a liaison between Program Managers and project teams by performing project administration, tracking, reporting and other team-related activities to complete projects on time• Support the PMO team and their projects by administering and updating project plans, reports, project documentation, project issue reports, and other ad-hoc reporting, as needed, to ensure accurate and timely review and communication of information within and outside the PMO team• Assist the PMO Team in documenting the development cycle methodologies and supporting documents, streamline project management processes and supporting training materials • Follow up with project team members regarding action items, status request and project deliverable updates• Manage project documentation, track action items and issue logs and follow up with the project team on requirements and milestones• Develop process flows and project methodology reports for the Dev PMO team

• Collaborate in defining project scope and structuring the work breakdown, emphasizing procurement aspects• Partner with Project Implementation, Engineering, Scheduling, and Procurement teams to formulate cost estimates for proposals and bids• Directly engage with Cost Engineering, Finance, and other teams on cost estimates, budgetary considerations, and modifications to estimates and cash flows• Actively participate in monthly EVM meetings to assess project performance in terms of cost, schedule, and scope• Oversee the procurement of equipment and parts from suppliers for project assembly and installation• Manage the distribution of the Project Team Interaction Communications Plan, Project Risk Matrix, and Monthly Reports, ensuring effective dissemination of key information among team members, including action item lists with responsible parties and due dates• Generate work authorizations to confirm job status and identify/resolve issues that may hinder successful outcomes• Conduct cost and budgetary analyses, providing project plan data and standard metrics, reporting on issues, and tracking remedial actions• Contribute to the preparation of tools, templates, and procedures related to Project Controls, with a specific focus on procurement, within the organization

• Responsible for providing the reporting and analytics support to the Manufacturing and Retail teams to drive customer audit variance, retention and growth • Provide inventory analysis, forecasting, predictions and suggestions regarding upcoming customer audit• Identify transactional and reporting errors that may be skewing account health and KPI metrics• Utilize statistical forecast tools and trend analysis to develop affiliation and location level audit analysis• Collaborate with Sales and Business Support teams to gather intelligence regarding customer inventory and stock behavior • Monitor and report on inventory accuracy metrics• Generate ad-hoc reporting request and planning analysis as needed• Develop and document Customer Inventory procedures and work instructions to streamline processes and ensures compliance with regulatory requirements

• Responsible for project controls, budget and cost forecasting and tracking, and performance measurements• Prepared and managed project schedule in MS Project• Published and maintained project work orders and expenditure authorizations and conduct variance analysis against project budget and schedule• Generated complete customer billing and invoicing for total cost of work/materials related to construction of project site• Prepared project monthly progress report, schedules and budgets analysis• Functioned as a point of contact between internal and external customers and suppliers • Assisted Project Manager in supplier and/or customer PO Amendments and contract Change Order activities• Worked closely with project management team to identify their needs and challenges and provide data analysis and status reports• Annually worked with auditors to clear any discrepancies regarding project Accounting records• Implemented a successful process improvement initiative to structure project coordination procedures

• Promoted to Team Lead of Supply Management Material Control group• Created and revised as needed company Material Control Engineering Specifications • Worked with freight forwarders and consolidators regarding overages and shortages of material• Educated and trained new vendors on company shipping policies and procedures as well as shipment export classifications• Responsible for the development and distribution of vendor scorecards for receipt of Bill of Ladings and also, Material Tagging Compliance• Six Sigma Greenbelt Project team member for supplier performance evaluation in regards to material overages, shortages and damages and also process problems affecting flow of material to sites and consolidators