I am an innovative and out of the box thinker who consistently achieves targets and delivers business outcomes. In recent years I have enjoyed coaching teams in successful sales and customer experience strategies across multiple industries and platforms .I have extensive experience in business strategy, senior leadership, sales management, business development, contact centre operations and change management. With a background in tenancy law, community engagement and commercial revenue growth, I focus on roles that aim to continually challenge me. My passion lies in making sure the client journey is one that offers value, quality and a positive experience for both the consumer and the organisation resulting in return business. I am a big believer in the saying 'if you enjoy what you do, you will never work another day in your life'.