Nicole Pimentel Email & Phone Number

Boston, Ma, Us

Boston, Ma

• Develops and maintains office procedures to ensure smooth functioning of the Counseling Center• Triages phone calls, student walk-ins, and office visits• Oversees the administrative operation of the electronic medical record system for 12 staff employees (director, full-time clinicians, part-time clinicians and clinical training interns) including coordinating and scheduling appointments and arranging meetings, prioritizing urgent situations, in a timely and professional manner.• Maintains program databases and files including all confidential student records• Assists with budget reconciliation, coding expenditures, purchase requests, etc.• Runs monthly and annual reports • Collects, reviews, data enters, and indexes immunization record files in accordance with the Massachusetts Department of Public Health requirements for accepted undergraduate and graduate students• Answers questions regarding student health insurance plans and waivers• Assists with coordinating and publicizing educational health and wellness programs and outreach • Provides assistance with tabling for events such as Accepted Students Day, Get Involved Fair, Healthy Minds Study, Fresh Check Day, etc. • Coordinates room space, Zoom meetings, media/tech requests, building management requests, travel arrangements, website updates, food and supply orders for events, meetings and programming• Collaborates and acts as a liaison with departments on campus.• Assists with training and on-boarding new clinicians and clinical training interns.• Accepted BASICS sanction payments • Assisted Director of Student Activities and the Director of Transition and Leadership with administrative duties including organizing student travel accommodations (such as transportation, hotels, flights, etc.), handling check and money orders for field trips, ordering supplies, etc.

• Advocate for first-generation and low-income high school students• Provided general clerical and administrative support for all day-to-day program operations and activities for Upward Bound • Maintained program databases including all confidential student records, NSCC information and data relevant to external agencies• Assisted with event planning (logistics for the academic year and the Summer Academy)• Collaborated with other community-based organizations and college readiness/higher education access programs and services• Processed all necessary program paperwork, including contracts, purchase orders, student hours and stipend reports, travel forms, brochures/flyers, certificates, building service requests, media services requests, student applications, and etc.• Prepared materials for grants meetings and participated in grant meetings for renewal of 5 year grants• Ran quarterly reports and annual performance reports in Blumen• Provided recruiting support including conducting interviews, reviewing hiring forms, hiring part-time employees, processing RFEs, assisting with administering CORI/SORI background checks and on-boarding new staff• Conducted student and parent interviews• Served as primary point of contact during annual 6-week Summer Academy component• Trained and supervised summer assistants during the Summer Academy and work-study office assistants during the academic year• Participated in annual 3-week Summer Academy residential component in Western Mass • Chaperoned field trips• Wrote recommendations for students and alumni• Advised students with class selection, financial aid and etc.• Assisted with workshops and programming pertaining to life skills, academics, cultural events, health & wellness and community service.

Wellesley

• Team leader/supervised other employees• Implemented efficient training for new employees• Provided excellent customer service• Assisted with inventory documentation and troubleshooting CPU• Created marketing pieces and e-mail correspondences

Brighton, Ma

• Responsible for website content management and cataloging publication data for Library of Congress, Amazon, Bowker, Nielsen and company's databases• Assisted with book pre-orders, shipping, desk copy fulfillment and promotion/publicity mailings• Executed marketing plans and researching new sales opportunities. • Processed invoices

Boston, Ma

• Managed Art New England magazine's classifieds; exceeded sales quotas by 10-30% bi-monthly• Established and maintained collaborative relationships with accounts• Processed invoices and assisted with billing• Assisted with subscription requests and fulfillment • Provided sales support for account executives and associate publisher• Acted a liaison between sales, editorial, accounting and production teams

Boston, Ma

Assisted with administrative, marketing and sales duties for Panorama magazine, Playbill magazine, Commonwealth Shakespeare Company, New Venture Entertainment International, Massachusetts Lodging Association and Art New England magazine.-------------------------------------------------------------------------------------------• Assisted Director of Marketing & PR with special projects• Provided administrative support in terms of calendar management, scheduling meetings, managing itineraries, fielding phone calls, organizing courier deliveries and handling mass mailings.• Assisted with RENT and The Comedy of Errors promotion• Created and designed media kit for Commonwealth Shakespeare Company• Renewed advertising space for Massachusetts Lodging Association's Where to Stay guide• Designed corporate brand identity letterhead, logos, name tags etc.• Established and maintain relationships with media contacts

Salem, Ma

• Provided advertising and PR advice to owner• Helped maintain website• Assisted with creating press releases and designing for print (brochure and logo)• Secured a radio spot for client on a local radio station regarding her expertise• Part of the Experiential Learning Program

Salem, Ma

• Assisted with documentation and maintaining databases • Helped with troubleshooting and basic network connectivity issues • Maintained ticketing of calls regarding network, printer or computer software or hardware issues• Provided telephone helpdesk support for students and faculty• Experienced with PeopleSoft and Oracle• Managed computer lab

Salem, Ma

• Prepared daily labs, glassware, equipment, and inventory• Assisted in lab related duties and assisted instructors in laboratories• Provided assistance to Biology administration and faculty• Managed greenhouse and assisted with fundraiser plant sales• Prepared solutions• Monitored autoclave• Assisted in preparing laboratory materials for community activities such as Science League and Darwin Festival

Salem, Ma

• Provided tutorial assistance in advertising, PR, copywriting, and graphic design• Provided assistance to Communications administration and faculty• Prepared promotional posters, newsletters, and postcards for college and community sponsored events