Nicole Robinson, Msw, Fphw Email & Phone Number

Columbia, South Carolina, United States

I serve as technical advisor and project facilitator for partner Healthcare Organizations (HCOs), where my role involves evaluating each health center site's readiness and identifying gaps in providing patient-centered access to all contraception methods across primary care as well as hospital outpatient and inpatient (labor and delivery) settings.My key responsibilities encompass:Independently managing $3M grant portfolio of HCO end-to-end implementation strategy and KPIs.Building trust and rapport with HCO and their core implementation team to garner support for contraceptive access practice transformation initiatives.Evaluating current workflows at each site to pinpoint bottlenecks and suggest enhancements to contraceptive care delivery.Providing guidance and facilitating improvements in contraceptive care services, such as integrating reproductive health screening questions into electronic health records.Developing analyses and presenting recommendations to facilitate decision-making on contraceptive access policy, protocols, and related processes, leading to the formulation of high-level implementation plans.Offering workflow guidance to ensure routine screening for contraceptive needs, patient-centered counseling, and same-day access to all contraception methods.Collaborating with the New Morning training team to ensure comprehensive clinical, administrative, and technical training for HCO staff.Monitoring progress in integrating contraceptive care workflows and accessing contraceptive methods through data-driven workplans.Supporting stocking and utilization of contraceptive options, including emergency contraception, and optimizing clinical and support staff engagement for efficient contraceptive care delivery.Serving as reproductive health subject matter expert; assisting with planning and facilitating state-wide meetings and events amongst HCOs.

Monitored and coordinated organization’s responses to legislation, contributing to the passing andblocking of several bills which impacted the pharmacy profession.Created, developed, and coordinated membership outreach events and programs which led to anincrease in membership of 20 percent year over year.

Columbia, South Carolina

Staff lead and coordinator for Board of Directors, House of Delegates, high-level volunteercommittees, and state-wide All-Pharmacy Conference (a coalition of organizations involved in thepharmacy profession). Assisted in budgeting and maintaining compliance of several national andstate health grant initiatives.Editor and designer of weekly e-newsletter and bimonthly journal with 1,200 member readership;communications lead for all Association news and events, social media manager.

Columbia, South Carolina Area

Assisted planning and execution of high-profile volunteer, stakeholder, and member eventsincluding legislative breakfast, gubernatorial forum, teletownhalls, and Stand Down AgainstHomelessness.Registered as lobbyist with state; Attended hearings and analyzed legislation in multiplecommittees and areas including: Utility Ratepayer, Public Employee Benefits, and Nurse PracticeAct; Wrote and disseminated policy briefs, Convio messaging, and LTE.

Columbia, Sc

Columbia, South Carolina Area

Columbia, Sc

LLC ManagementManaged LLCs in 48 states, including their registered agents, obtaining Certificates of Good Standing, registrations, dissolutions, renewals, etc., upon request from other departmentsProject ManagementCreated and managed national property research department consisting of four property research specialists encompassing research into property taxes, assessments, violations, liens, etc of over 5800 properties nationwide.Led special Business Operations projects under COO direction, coordinating with applicable department head(s)Insurance ManagementServed as the company's liaison between Insurance and Account Services; filed and managed property insurance claims.Property ResearchAided in due diligence for note sales regarding potential title issues such as past due utilities; works closely with the tax research team to ensure taxes are fully researched

Columbia, Sc

LLC ManagementManages LLCs in potentially 48 states, including their registered agents, obtaining Certificates of Good Standing, registrations, dissolutions, renewals, etc., upon request from other departmentsContracts ManagementManaged department consisting of Contracts Manager and Contracts AssistantProject ManagementLead special Business Operations projects under COO direction, coordinating with applicable department head(s)Managed team of eight rotating temps to ensure projects are appropriately staffed and completed on timeProcess ImprovementAnalyzed weekly Presales tracker, follows up with Department Head to ensure appropriate fines are being paid and actions are being made, implements new SOPs to increase productivityMiscellaneousFilled in wherever directed to by COO- currently in charge of obtaining & paying correct utility/HOA/fine balances upon trackingNote sale assistance- coordinates with several departments, including Tax Research and Account Services, to ensure specific properties are free and clear

Columbia, South Carolina Area

Contract ComplianceAudited incoming Triple Net Bondable Lease, Contract for Deed, Cash Install, and Cash Contracts for completion and compliance, streamlined Contracts Management department processes.ReportingGenerated daily contracts spreadsheet tracking all company sales.ProcessingProcessed all incoming physical payments numbering 1000 a month, including earnest money down and lease payments.

Columbia, Sc

AuditingAudited deduction registers in search of errors to ensure accuracy and punctuality. Data Input and ReviewWorked extensively with network drives and software, including Excel, Genelco, WorkDesk, and Microsoft CRM. Communicated with management to acquire missing materials from other business units when needed to complete an audit. Documented and keyed audit findings into established database system for further analysis and review

Ba, Political Science, Economics

Master’S Degree, Social Work