Nicole Tiu Email & Phone Number

California, United States

San Francisco Bay Area

• Evaluating financial institutions to determine if they treat consumers and depositors fairly and operate in compliance with federal consumer protection, anti-discrimination, and community reinvestment laws; and
• Building and strengthening positive connections between banks and consumers, depositors, small businesses, and communities.

• Perform set-up and clean-up duties and monitor the facility during events.
• Coordinate with other vendors hired by rental clients, such as caterers, photographers, musicians.
• Ensure smooth running of event from beginning to end. Including adherence to building policies and COVID protocols are being followed by rental clients and vendors.

• Co- lead and facilitate communication to collaborate ideas with 5 fellow team members on Tech Pod’s current projects.

• Create LinkedIn content on a weekly basis to build my personal brand. Working with Techpod Fellows to bridge the gap with business and tech.
• Increased LinkedIn followers by 93 % in 3 months.

• Operate telephone switchboard effectively to answer, screen, or forward calls, providing information, taking messages, provide solutions, and scheduling appointments and ensuring effective communication between.
• Create detailed reports for CRM database and ensure customer safeguard rules are adhered to.
• Partner and collaborate with the sales and service team to help execute monthly revenue goals.
• Track, report, and proactively evaluate sales and CRISP reports in CRM of 50 to 100 calls a day to reduce errors in employee phone etiquette and to capture sales opportunities.
• Compile and present data from our CRM database to perform an analysis of strengths, weaknesses, and opportunities.
• Assist in front and back end office operations. This includes various projects in sales events, filing paperwork for the service and parts department, and keep various excel logs to track and assist sales management.

San Francisco Bay Area

• Created an impact on history by collecting critical data for community services and support for the next decade. Data will help and affect decisions on funding in your local community.
• Inquire about a variety of specific information including a person’s name, age, religious preference, address and state of residency; gather, record and encode information from a survey.
• Conducted interviews within the East Bay Area, averaging 20-60 households per day.
• Get in touch with individuals to be interviewed in their own home or office by mail, phone, or in person; recognize and give an account of problems in obtaining data; submit completed tasks to a supervisor and discuss.
• Review data gathered from an interview to check if they are complete and accurate; help people in filling out the questionnaires; and find and record addresses and households.

• Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.
• Provide a world-class shopping experience by connecting with your customers through meeting and anticipating their needs.
• Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.
• Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives.
• Maintain visual merchandising standards consistent with company brand strategies.
• Partner with management team on the implementation of monthly visual directives.

• Ensure fitting room behaviors create a clean, neat, easy to shop environment and demonstrate an urgency to move the goods back to the selling floor.
• Consistently display behaviors that improve the service experience with an efficient, swift check out experience, which is friendly and genuine to include ability to promote participation in our Loyalty program.
• Perform various points of sale register transactions including sales, returns, payments and the counting of cash efficiently and accurately. Averaging 50 customers per hour.

Livermore, California, United States

• Represent the Kate Spade brand and lifestyle through exceptional customer service, sales competency and product expertise.
• Work as a team to execute daily and monthly sales goals and demonstrate flexibility across stock, visuals, cashier, and sales roles.
• Process all POS transactions in a timely and smooth manner.
• Ability to operate in high volume situations and resolve conflict with customers.

Bachelors, Business Administration Concentration In Finance

Activities and Societies: Societies: Finance Club Member, Gael Women in Business, Transfer Student Club, NYC Fintech Women

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