Nicole Murren Email & Phone Number

• Provided executive and administrative support to OGC’s Board of Governors, Board Committees, Mission Team, CEO, and other executive-level staff as needed.• Provided administrative support to the Sustainable Food & Agriculture Perpetual Purpose Trust’s (SFAPPT) Trust Protector Committee (TPC) & Trust Enforcers (TE).- Created official meeting minutes for Board, TPC, and TE meetings.- Attended and took notes at all executive-level and Board Committee meetings and delivered detailed… Show more • Provided executive and administrative support to OGC’s Board of Governors, Board Committees, Mission Team, CEO, and other executive-level staff as needed.• Provided administrative support to the Sustainable Food & Agriculture Perpetual Purpose Trust’s (SFAPPT) Trust Protector Committee (TPC) & Trust Enforcers (TE).- Created official meeting minutes for Board, TPC, and TE meetings.- Attended and took notes at all executive-level and Board Committee meetings and delivered detailed notes and action item lists to applicable parties. - Maintained an organized system to archive and update documents for the Mission Team, Board, Board Committees, TPC, and TE.- Facilitated compensation and reimbursement for hours worked and expenses incurred for the Board, Board Committees, TPC, and TE.- Partnered with Board chair and CEO to create and manage annual Board and Mission Team calendar; Partnered with TPC and TE chairs to manage annual TPC and TE calendars.- Assisted with organization, compilation, editing, and distribution of all major quarterly and annual company reports.• Facilitated communication with OGC investors, including responding to inquiries and assisting with the preparation and distribution of reports and statements. Show less

• Provided administrative support, including: - Proofread emails and documents; compiled and edited quarterly Board of Director and Shareholder reports. - Maintained annual company meeting calendar. - Scheduled Executive Team and Financial Review Team Meetings; assisted with agenda preparation, compiled supporting documentation, provided meeting facilitation support, and took notes/captured follow-up items. - Followed up with others… Show more • Provided administrative support, including: - Proofread emails and documents; compiled and edited quarterly Board of Director and Shareholder reports. - Maintained annual company meeting calendar. - Scheduled Executive Team and Financial Review Team Meetings; assisted with agenda preparation, compiled supporting documentation, provided meeting facilitation support, and took notes/captured follow-up items. - Followed up with others on behalf of the CEO as requested (internal and external parties) via email, phone, and in person. - Assisted with planning catering for quarterly all coworker meetings and tours/outside guests. • Served as backup support for the Board of Directors Executive Assistant.• Managed company credit card accounts and processes corresponding expense reports in Concur system to ensure timely and accurate processing of statements for month-end.• Purchased office supplies in line with company supply budget and sustainability values. Show less

• Provided executive and administrative support to the CEO, including: - Prepare and edit documents.- Coordinate calendar maintenance and scheduling, meeting set-up and agenda/meeting minute preparation, travel/meeting arrangements, assist with meeting catering, etc. - Coordinated all major executive meetings, including a series of strategic planning sessions, monthly off-sites, and an annual two-day planning retreat.- Assisted with intensive Strategic Planning process, which… Show more • Provided executive and administrative support to the CEO, including: - Prepare and edit documents.- Coordinate calendar maintenance and scheduling, meeting set-up and agenda/meeting minute preparation, travel/meeting arrangements, assist with meeting catering, etc. - Coordinated all major executive meetings, including a series of strategic planning sessions, monthly off-sites, and an annual two-day planning retreat.- Assisted with intensive Strategic Planning process, which led to a three-year strategic plan for the company.- Followed up with others on behalf of the CEO as requested (internal and external parties).- Assisted CEO with coordination of the Executive Team: planning annual Executive Team Retreat, managing the Executive Team meeting calendar, finalizing meeting agendas and gathering supporting documents, attending meetings and distributing organized notes and follow-ups, sending out email communications, and assisting with projects as assigned.- Compiled, edited, and distributed reports and financial data, including monthly and quarterly reports to the Board of Directors. - Maintained the company employee phone and photo directory.- Provided support for company conference rooms, including co-leading a project with IT to create a more effective conference room booking system via Outlook.- Co-led in-house Leading Great Meetings trainings focused on best practices for running successful meetings. Show less

Gresham, Oregon

• Provided support for the CEO by attending Executive Team Meetings, taking meeting notes, coordinating annual retreat, and other tasks as assigned.• Performed a broad variety of front desk support tasks, such as: answer phones, maintain office/break room supplies, hand out monthly service awards, plan catering for quarterly all coworker meetings and tours/outside guests, assist will call customers and other visitors, process mail, sort and scan documents, maintain filing system, and… Show more • Provided support for the CEO by attending Executive Team Meetings, taking meeting notes, coordinating annual retreat, and other tasks as assigned.• Performed a broad variety of front desk support tasks, such as: answer phones, maintain office/break room supplies, hand out monthly service awards, plan catering for quarterly all coworker meetings and tours/outside guests, assist will call customers and other visitors, process mail, sort and scan documents, maintain filing system, and process customer credits. Show less

Customer Relations:• Promoted from customer service support to role managing small projects; served as the only customer service representative for the fulfillment warehouse.• Recognized by management for building effective working relationships with clients, responding to inquiries in a timely manner, and tracking issues to maintain outstanding follow-up.• Identified key customer service complaints and developed solutions to resolve them.Order Management:• Identified… Show more Customer Relations:• Promoted from customer service support to role managing small projects; served as the only customer service representative for the fulfillment warehouse.• Recognized by management for building effective working relationships with clients, responding to inquiries in a timely manner, and tracking issues to maintain outstanding follow-up.• Identified key customer service complaints and developed solutions to resolve them.Order Management:• Identified quality issues and created spreadsheets to continuously track and resolve them.• Accurately processed 75+ customer orders on a daily basis.Operations:• Facilitated all warehouse operations in management’s absence, including supervision of all temporary and permanent employees.• Continuously analyzed operating inefficiencies to minimize order errors and customer complaints.• Fully utilized customized warehouse inventory management database program to track orders and monitor inventory.• Received inventory into warehouse database and performed audits to ensure system accuracy of physical product. Show less

Gresham, Oregon

• Greeted customers and answered calls promptly on a 60-line phone system.

• Sold movie passes and promotional items, operated cash register, completed stock counts, maintained a clean and organized store, answered phones, and created displays.• Earned Employee of the Month status 3 out of 8 months during my time at the company.• Achieved top salesperson status for excelling at selling promotional services.

Bachelor Of Science - Bs, Business Management, 3.92

Member of Phi Kappa Phi •Earned Food Industry Management Certificate from Portland State University (2011), with coursework focused.

Associate Of Arts - Aa, General Studies, 3.91

Member of Phi Theta Kappa