Nicole Catherine O. Email & Phone Number

Cross Trained PAA/ PCA on North 11: Neuro-Trauma UnitRecipient of the 2021 Hartford Healthcare Dedicated to Caring Award

New Haven, Connecticut, United States

· Revised past event evaluation forms to improve the quality of questions asked to gain meaningful answers · Created eye catching educational bulletin boards centered around monthly themes (i.e. importance of inclusion of indigenous women, stress management, Women’s History Month, mental health awareness)· Communicated daily with office members regarding outstanding tasks, projects, and responsibilities in a timely manner· Promoted office sponsored events across all social media platforms, increasing following by 50· Collaborated with other university department members for “Opportunity for Women’s Leadership” event and attended bi-weekly meetings to further develop the project· Produced personalized stationary and miscellaneous office material (i.e. stickers, postcards, pens, reusable bags)

New Haven, Connecticut, United States

· 1 of 8 mid-year hires out of a competitive pool of 40 applicants, selected to oversee a 260- person residential facility· Developed and implemented multiple programs around emotional wellbeing (ie. homesickness, stress management, mindfulness, and loneliness) · Increased awareness on the importance of academic preparedness and semester planning through tabling programs · Conducted monthly Health and Safety inspections to ensure a safe and healthy living environment · Carried out administrative responsibilities during weekly office hours to maintain upkeep of the building · Mediated conflict between 2-6 roommates, identifying the point of concern, and suggesting solutions to better relationships

Meriden, Connecticut, United States

· Handled accounting tasks by counting cash drawers, prepping point of sale software· Selected by Boutique Team Leader to assist in quarterly floor sets to best attract customers and increase sales· Ensured a welcoming shopping environment and provided excellent customer service by attending to needs and concerns· Supervised morning and evening shifts · Communicated clearly with supervisors about scheduling and inventory

Cromwell, Ct

· Consistently recognized by management for the quality and timeliness of dining services provided to an upwards of 120 residents per night

Bachelor Of Science, Nursing

Bachlor Of Science, Public Health

Activities and Societies: Alpha Sigma Alpha National Sorority

Education record

Activities and Societies: President of DECA, Class of 2016 Vice President, Secretary of Future Teachers of America, Marching & Concert.