Nicole Perpillant Email & Phone Number

Orlando, FL, US

Orlando, Florida Area

Eatonville, FL

Orlando, Florida Area

Focused on long term goals and growth, I also provide managerial and human resource leadership, and oversee expansion endeavors.

Orlando, Florida Area

Orlando

*Claim UM LDP Graduate - a development process within Claim Services that focuses enterprise time and resources on preparing Development Path 2 leaders (managers of individual contributors) for future DP3 level roles (leaders of leaders).Operations and Systems - Program and Account Management; Develops and maintains quality relationships with IT Line of.

Manage auto claims professionals in according with APD Best Practices ensuring compelling claim services are provided to external customers through claim involvement and frequent file reviews.Collaborate with other Keep and Close Managers to streamline process; identifying and removing barriers of exceptional claim service. Partner with service centers to.

served as CCS business lead for the following:Claim Voice Response Units - 2007 and 2008 VRU rewritesAuto Self Reporting VRU and re-write of the Property Self Reporting VRUGenesys Call Server Implementation affecting 600 CCS Employees and 6 sites.Avaya IP Agent roll-out to Home Shored CCS Employees; Claim Contact View including the integration of Contact.

Create and maintain Quality Access Databases that calculate CSR scores, site results, and LOB scores. Coordinate the Quality Database to feed information to and from the site DB's and CCMI databases.Hired, trained, and developed new Quality Specialists. Provide training and development from all levels of knowledge - established CSR to employees that are.

Worked in a technical capacity at a government aviation depot. Served as Project Manager for 3 Capital Team Acquisitions totaling over $1.5 Million. Designed new Post-Benefit Analysis form to be used throughout the Depot and as a result received Government Special Achievement Award. Left this position to return home

Served in various capacities, Public Relations Chair, NCSU Chapter President, Regional Vice Chair for the largest student run organization in the country. Coordinated Regional Conferences that included over 2500 attendees and 150 corporations; fundraising efforts totaled over $300,000 for the organization.CREATOR - FINANCIAL INTELLIGENCE TRAINING (F.I.T.).

Bachelor Of Business Administration - Bba

Education record

Education record