Nicole Phillips Email & Phone Number

• Oversees recruitment and candidate selection for Finance / Operations roles.• Partners with Client Services, Human Resources, and Operations stakeholders to optimize candidate recruitment experience and strategy.

• Collaborates with candidates and clients to help fill open finance, operations and technical roles within the financial sector.• Identifies and assesses top-performing entry-level candidates for opportunities throughout the U.S. and Canada.

• Directed all hiring efforts for 9 office locations across 4 states.• Partnered with Executive Leadership to design and implement processes, policy, and plans, including talent management, employee engagement, compensation and federal and state compliance.• Directed Quarterly Performance Evaluation process, coached supervisors on delivering performancefeedback, provided HR consultation to employees and management.

Greenville, South Carolina Area

• Implemented strategic recruiting techniques to reduce time to hire by 16%.• Responsible for all recruitment efforts, sourcing, screening, interviewing, onboarding and reporting for 9 different facilities across 4 states.

Auburn, Alabama Area

• Implemented and scaled company-wide recruiting strategy.• Directed all New Hire Onboarding and Orientations, along with monthly engagement events andrecognition programs for employees.• Created standardized employee performance review system and trained department managers onexecution.

Opelika, Alabama

• Planned and executed daily/weekly workload to deliver on department and store sales goals.• Influenced store team of leaders & team members to be knowledgeable about merchandising standards.• Supported team onboarding, continuous learning, and helped to close knowledge gaps through training and performance management.