Nicole Pinner Email & Phone Number

Medora, North Dakota, United States

Tallahassee, Florida, United States

• Perfected large national trade show/convention planning, coordination, and booth design
• Improved annual sales conference – personally handle all aspects of preparation and execution
• Streamlined management of 150+ regional, national, and international trade shows annually for sales team
• Initiated new design ideas for promotional items – implemented, ordered, inventoried
• Created and designed new marketing materials – brochures, flyers, advertisements
• Enhanced marketing department and various project budgets – preparation, analysis, and presentation

Orlando, Florida, United States

• Managed all volunteer groups and coordinated scheduling throughout the process.
• Fostered and maintained strong relationships with volunteers to encourage future volunteering and donorship.
• Headed the Volunteer Captain Program and directed events and activities promoting further engagement.
• Assisted every department in meeting project deadlines and completing tasks in a timely manner.
• Trained employees on all essential job functions, and trained volunteers to handle limited reception duties.
• Created marketing materials for community outreach on social media.

Kissimmee, Florida, United States

• Increased attendance by a minimum of 40% at volunteer appreciation events by providing timely communication and by understanding the individual needs of our volunteers.
• Solicited 25% more volunteer appreciation packages from local and non-local businesses.
• Created and led a volunteer appreciation committee consisting of staff from various departments.
• Conducted 2-hour orientation, PowerPoint presentation and tour, 3 times weekly for new volunteers.
• Ensured total shift coverage and maintained full operational status when faced with same day volunteer cancellations.
• Successfully planned catering, decorations, and staff assistance for volunteer events within given budgets.

Longwood, Florida, United States

• Led volunteers while executing training, guaranteeing safety, and soliciting feedback.
• Executed logistics by verifying delivery of products, setting up and tearing down workstations.
• Encouraged volunteers by delivering mission and community impact results.
• Travelled nationally and internationally to host Hunger Project events.

Orlando, Florida

• Increased and stabilized rider per hour resulting in reduced wait times and guest satisfaction.
• Reduced guest complaints by ensuring all guests met ride requirements prior to waiting in line.
• Ensured all safety procedures were strictly followed by guests and my fellow team members.
• Successfully trained new team members to score 80% or higher on comprehensive test for the ride operation and company policies and regulations.
• Took ownership of guest complaints by solving their problems or compensating for their poor experience before involving management or theme park guest services.