Nicole Muñoz Email & Phone Number

Chicago, Il, Us

Areas of focus include: Treatment, Housing and Recovery | Childen and Familes

Chicago, Il, Us

Chicago, Il, Us

In this role, I am responsible for the management of consulting, training, and technical assistance projects at the intersection of justice and health policy. As a health and justice professional, I am devoted to combining field-specific best practices, research, innovation, science, and clinical experience to help build customized solutions for communities.

Chicago, Illinois, Us

Accomplished professional with hands-on success mentoring and coaching diverse clients in professional skills to obtain full employment. Establish effective training programs and strategies covering resume writing, interviewing, and workplace standards. Ensure full compliance with federal and state employment laws, regulations.Areas of ExpertiseCandidate Screening & AssessmentIndividual Coaching & MentoringProfessional & Life Skills TrainingManagement & Stakeholder ReportingTraining Program DevelopmentEmployer/Partner NetworkingBudget & Cost TrackingProblem/Conflict ResolutionConfidential File Management

Henderson, Nv, Us

WESTCARE ILLINOIS, INC., Chicago, ILBusiness Education & Outreach SpecialistPromoted to role directing promotional initiatives and organizational programs to advance the organization's mission and improve its ability to serve the underemployed population in the local community. Build relationships with community and business leaders identified as potential hiring partners, as well as with training partners able to provide industry recognized certification training. Maintain records tracking participant employment history. Produce quarterly reports. Serve as primary liaison with all constituents and stakeholders.Key Achievements:* Hold responsibility for supervising four-member team in absence of manager; facilitate monthly staff training on program protocols.* Assist with developing and writing program policies and procedures, as well as incentive plan to reward qualified participants who complete training or remain employed for 90 days.* Engage with program participants to identify basic employment potential and development needs surrounding resumes, interviewing skills, and self-marketing; provide one-on-one mentoring and counseling to assist participants in acquiring job search skills and addressing challenges.* Spearhead development and implementation of business stakeholder communication plan and partner packets to convey vital need for community partnerships and bring employers onboard with the Face Forward project.* Build goodwill and maintain critical relationships with hiring manager groups by successfully fulfilling conditional labor needs and satisfying requests in accordance with established service levels.* Led planning and coordination of community job fair with 10 local businesses conducting hiring of workforce program participants

Henderson, Nv, Us

WESTCARE FOUNDATION, Chicago, ILNon-profit Programs and Initiatives / Executive Assistant (2012 to 2014)Promoted the vision and goals of non-profit, human services organization by providing critical support and assistance to senior leaders and staff. Interacted with vendors. Performed site assessments and provided site management for multiple locations. Defined and managed the organization's social media presence.Key Achievements:* Recognized for prior experience in non-profit administration when selected for newly created, customized position; exceeded expectations by consistently staying ahead of schedule for all responsibilities.* Provided insight and support as member of the National Operations Committee; ensured full compliance with organizational policies and safety guidelines.* Assisted in setting up new offices in Illinois, Tennessee, and Wisconsin.* Dramatically increased efficiency by expediting processes to improve document turnaround.

Lisle, Illinois, Us

Leveraged solid experience in non-profit outreach, community development, and program management to effectively market the university to prospective students. Evaluated prospective students and coordinated plans and strategies to boost enrollment and retention. Implemented strategies to increase diversity.

Bloomingdale, Il, Us

Earned fast-paced promotion within six months to develop and supervise programs, events and initiatives that increased awareness and provided quality services to the community. Trained and managed a diversified team of seven program aides plus volunteers. Led networking, community organizing, and family support programs, and provided direct service to families and youth. Compiled financial reports and data for the Board of Directors. Managed PR efforts.Key Achievements:* Expertly retained 20+ volunteers, managed programs and executed seamless events despite limited financial resources.* Negotiated $30,000 in-kind donations, which enabled 40% reduction in the program budget.* Co-wrote grant proposal for the Office of Juvenile Justice and Delinquency Prevention that resulted in $176,000 to support the launch of several new program sites.* Increased community and business engagement by 10% by cultivating relationships through networking, relationship building, and public relations.* Revitalized training program for program aides and community volunteers, and streamlined curriculum to meet distinct needs of all participations. * Designed high-impact events for multiple community centers, including three large-scale community empowerment events (aligned with Area Project concept) and two fundraisers that garnered $8K in revenue.* Launched parent life-skills training program that educated and inspired 62+ participants.

Bloomingdale, Il, Us

Represented DuCAP in the community tabling at youth events, career fairs and neighborhood events.Supervised and lead activities for youth Recruited, trained and oversaw activities with volunteersCoordinated a community relations campaign to promote youth programsArranged for advertising of youth programsRecorded information on and prepare reports concerning youth programs, costs,numbers of participants and equipment and facility useKey Achievements:* Doubled volunteer base from 85 to 170 by working with service benefactors to engage and mobilize the community.* Revamped social/life skills curriculum, resulting in significant praise from parents.* Led initiatives that drove up youth participation from five to 40 in only three months.* Successfully recruited and oversaw 19-member Community Board of Directors for two sites.

Bolingbrook, Il, Us

Represented non-profit organization to businesses and consumers as knowledgeable in-house assistant. Provided support in orchestrating new member and networking events. Interacted with visitors and members. Organized conference room for Board of Directors meetings. Compiled financial reports. Fielded telephone calls for Executive Director.Key Achievements:* Improved productivity by 20% by introducing new format to categorize new members.* Played integral role in retaining 650+ members by serving as a trusted liaison, point of contact, and problem solver for member issues.* Represented organization to the community, political officials, entrepreneurs, and business leaders