Nicole Reska Email & Phone Number

Hamburg, Ny, Us

Williamsville, New York, United States

• Responsible for the timely sourcing, interviewing, and onboarding of candidates through the Applicant Tracking System.• Responsible to orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met.• Required to obtain all regulatory documentation to include but not limited to, licenses for licensed and certified personnel, medical documentation, and personnel actions.• Complete and manage all employee timecards; responsible to complete 'payroll balance sheet' and follow through to review and approve payroll register for accuracy before processing. • Conduct and support workplace investigations, triage employee concerns and issues, and ensure consistent application of policy and procedures to include corrective disciplinary actions.• Distribute proper documentation upon termination of staff.• Compile and track paperwork for staff members on LOA; maintain compliance with FMLA and other regulatory leaves.• Ensure timely response to claims for unemployment insurance, workers compensation and disability claim; maintain OSHA300 log.• Responsible for updating census, rate information, reviewing monthly statements, collecting all private collection to scan into appropriate bank accounts and working collectively with Care Coordinator to ensure levels of care are accurate in PCC.• Responsible for receiving, documenting and investigating concerns, in confidence, about ethical and legal violations.• Direct and oversee facility operational activities in absence of Administrator (during tenure, this has happened for approximately 8 months).• Process understanding of organizational policies and procedures, including DOH regulations.• Encourage staff involvement, customer focus, leadership initiatives and sets standards for all staff.

Clifton, New Jersey, United States

• Develop new customer relations through telephone contact, social media, and sales activities.• Actualize strategies to continuously improve customer service, company and brand visibility.• Implement consultative sales techniques to generate revenue and exceed monthly sales targets.• Build strong professional relationships by identifying client needs, which increase overall sales and opportunities.• Assist customers during selection process and help clients choose the perfect product to suit their individual needs.• Forecast sales and manage personal inventory to ensure sufficient products on hand. • Grow repeat business by providing exceptional customer service.

Boston, Ny

• Provide clerical support to Agent; handle all aspects of daily office activities. • Seek out new clients and develop a clientele by networking; responsible to generate a list of prospective new clients.• Build strong professional relationships by identifying client needs to increase overall sales and opportunities.• Assist customers during selection process; analyze the change of risks with recommendations for classification and underwriting ability.

Elma, Ny

• Collaborated effectively with Management to ensure HR policies, best practices, procedures, and initiatives are understood and supported. • Conduct new hire orientation and process all new hires and paperwork into HRIS.• Maintained employee records, benefits and payroll reports in HRIS.• Assisted with bi-weekly payroll; coordinated and conducted necessary benefit enrollment. • Assisted with employee clearance and licensing to work on assigned contracts.

Orchard Park, Ny

• Provided clerical support to Human Resources Director. • Responsible for producing payroll on a weekly basis; reviewed and updated payroll based on daily use of exception logs. • Handled routine inquiries directed at Human Resources and provided assistance to employees as necessary.• Interpreted personnel policies and procedures regarding recruitment and selection of personnel, training, discipline and discharge to Management and employees. • Responsible for identifying and determining causes of personnel problems - developed and presented recommendations for improvements based on areas of concern. • Assisted with benefit administration, recruitment, special projects, employment verifications; responsible to perform reference and credential checks.• Participated in weekly orientation of new staff.• Logged and completed CHRC and necessary pre-check information for all applicants and new hires as applicable by the NYS DOH guidelines; maintained I-9 log.• Established and maintained healthy working relationships with employees.

Master, Business Administration

Activities and Societies: Graduate Assistant, Economic and Finance Department

Education record

Life, Accident and Health Insurance License

Education record

Property and Casualty Insurance License

Bs, Business Management

Minors: Psychology, Pre-Law