Nicole Holderfield Email & Phone Number

Irwin, Pa, Us

- Manage client, vendor and partner relationships to deliver comprehensive value-add HCM technology solutions to clients.- Support continuous operational, project, and program process improvements and efficiencies across the organization.- Develop, implement and manage detailed project plans for client configuration and/or design-build work.- Provided weekly updates throughout the life of the project identifying the project KPIs including schedule, scope, risks, and budget.- Manage teams ranging from 12-6 consultants.- Develop relationships and provide guidance on everyday tasks.- Continue to develop role by leading by example, identifying key strengths in team members and allocating tasks, continuing to pursue work/life balance initiatives.- Review forecasts of workload and identify needs for alternative support.

- Primary focus on the SAP HCM, Oracle Taleo Learn and Oracle HCM platforms- Provide LMS design, configuration, maintenance, development & optimization to clients.

Cranberry Township, Pa

-- Upload, test, and deploy content to learning management system. -- Manage everyday LMS processes, including posting enrollment items and troubleshooting end user issues.-- Create, design, implement and maintain web content for multiple learning management systems.-- Partner with internal stakeholders to design content for specific workflow processes.-- Designed internal LMS including the user interface. Introduced new features to enhance the user experience. Reconstructed the backend data fields to make it easier for administrative users to post new content. --Serve as subject matter expert to internal teams on the use and maintenance of the learning management system; provide education and guidance on the system as needed including creating job aids and quick reference guides to assist in the navigation and interaction with the site.-- Act as a liaison between the training department and course development.

-- Managed webmasters and contractors by providing initial platform training and continued coaching, received and reviewed invoices, and provided feedback throughout projects.-- Maintained course material through the learning management system and ensured the performance of assets across multiple platforms.-- Provided professional insight and testing of platform enhancements on various projects that improved the student’s experience. -- Scheduled projects for three brands with various timelines. Ensured all projects were completed on time.

-- Designed creative visual elements using Adobe Flash and Photoshop to improve the learners experience in the online classroom.-- Developed marketing collateral for both print and web-based material that was used for various product launches and tradeshow exhibitions.-- Presented a company identity which evolved into the adoption and copyright of the promotional slogan Learn. Apply. Achieve.