• Led process improvement projects for the mariner crewing and staffing team• Managed overall internal communications for the project management team throughout a vessel construction contract with the US Government• Maintained schedules and facilitate weekly meetings between the special project team, the US Maritime Administration, the shipyard and other important stakeholders• Prepared and distribute reports to track project progress and contract compliance

• Developed and led online English Language classes for Costa Rican students; 20 teaching hours per week• Taught beginner, intermediate and advanced levels of students with a variety of learning styles; led online classes utilizing Zoom and Microsoft Teams• Demonstrated excellence in creating activity-based lesson plans and encouraging student engagement through various communications styles

• Offered consultation and placement assistance for international travelers participating in volunteer and teach programs worldwide; product range of 40+ travel programs• Utilized HubSpot software to manage lead portfolio and digital marketing within the company’s international head office• Independently worked to reach weekly KPI targets through outbound sales• Provided training to new hires within the Volunteer and Teach Team

• Liaised between management, staff and CEOs for House of Brews Taphouse & Dining, Nonna's Restaurants and Trinity Gardens Properties; restaurants collectively serving ~8,000 guests per week• Coordinated and distributed weekly schedules and budget reports for management• Provided detailed performance reporting for staff of 120 hourly employees and managers across all venues

• Led operations involving inbound freight, outbound order fulfillment and overall inventory quality assurance departments for Amazon Prime Pantry• Managed shifts of up to 30 hourly associates and 6 process assistants to fulfill approximately 10,000 units of customer shipments per day• Sustained company culture of customer centricity and safety through process improvement projects and daily standard work audits• Utilized Kiva technology to enhance overall productivity and reach desired VCPU for every shift

• Collaborated with the Samuel P. Harn Museum of Art’s Development, Marketing, and PR departments to define methods of marketing and sales of memberships; utilized outlets such as on-site sales and Museum Nights sales• Budgeted a fund proposal and served as a liaison between the museum and UF campus to establish a free student membership program that exceeded the goal of 2,000 applicants within the first weeks of enactment

• Communicated with clients, including the Jacksonville Jaguars and the American Heart Association, to help establish their desired brand image and to manage public relations tasks• Actively assisted onsite with local commercial shoots and handled talent release forms