Nicole Scarbrough Email & Phone Number

Sugar Land, TX, US

Columbus, Texas

Sugar Land, Texas

Missouri City, Texas

• Assist founders by providing consultative services regarding brand imaging and initial membership offering by defining membership categories, benefits and pricing.
• Respond to and manage all membership inquiries and communications in a timely, professional manner.

Sugar Land, Texas

• Conducted sales outreach to contacts and prospects via email, written correspondence and LinkedIn; crafted and published press releases.
• Prospected and established company’s CRM System to accurately track and record customer lifecycle.
• Increased brand awareness by redesigning website.

Sugar Land, Texas

• Successfully managed all Club membership sales, generating initiation and dues revenue. Drove brand awareness by spearheading end-to-end marketing campaigns.
• Increased revenue 17% and membership 105% in net membership growth over previous year, achieving highest annual membership sales in 10+ years.
• Cultivated strong relationships with prospective members through solicitation calls, facility tours, invitations to club-sponsored events, and ongoing correspondence.
• Collaborated internally, including golf, tennis and dining, to promote club facilities to members.
• Cultivated B2B partnerships to increase Club exposure while creating promotional ads and prizes for clients and prospects.
• Developed and managed ongoing and prospective member events to enhance customer experience and maintain client retention.

Richmond, Texas

• Under New Ownership and Renamed BlackHawk Country Club.
• Spearheaded membership sales to reach club capacity at 450 golf members; consistently exceeded sales budgets with annual initiation revenues of $1M+ by developing and executing marketing campaigns, including print.
• Facilitated client retention by developing strong relationships with individual C-Suite and high net worth clients and 150 corporate membership accounts.
• Maintained ongoing correspondence with prospective members through facility tours, client entertaining at club-sponsored events and B2B partnerships.
• Led and oversaw the design and content for both private and public websites. Produced internal marketing and communications for departments, including fitness, golf, tennis, aquatics, spa and dining.
• Identified and implemented methods to improve member services and increase member usage/retention.

Richmond, Texas

• Under New Ownership and Renamed BlackHawk Country Club.
• Developed and coordinated marketing events and member programs/events to exceed team sales goal of $1.5M in annual initiation revenues.
• Collaboratively created membership and marketing plan for initial private membership offering. Increased membership growth through implementation of member referral programs and events.
• Created and facilitated club-sponsored events for new member recruitment, including golf tournaments, golf clinics, and an all men’s putting and social event.
• Served as Sales Manager and Event Coordinator for all outside golf tournaments, corporate meetings and social events.

Austin, Texas

• Group sales manager with both corporate and national association markets for one of Austin’s largest convention hotels with 27,000 square feet of meeting space and 448 guestrooms
• Entertain clients and conduct marketing presentations locally and in geographic markets including Chicago, Dallas and the West Coast
• Prepare, negotiate and finalize contracts for group business

Austin, Texas Area

• Sales and service manager for group business of 10-65 guestrooms per night
• Coordinate all booking details for multiple and continuous group business including guestroom accommodations, catering and meeting specifications
• Prepare, negotiate and finalize contracts for group business

Austin, Texas Area

• Coordinate all aspects of meetings and conventions for 70-3,500 attendees including guestroom details, meeting room specifications, banquet event details and billing

Education record

Education record