Nicole Boudreaux Email and Phone Number

Provide crisis intervention, comprehensive assessment, diagnosis and treatment children ages 3-17 with trauma, grief, anxiety, panic, depression, suicidality, self-harm behaviors, ADHD, BPD, PTSD, ODD, CD and more;Provide psychoeducation to parents regarding diagnoses, behavior modification techniques and parenting skills;Collaborate with interdisciplinary treatment team including psychiatry, nurses, medical doctors and case managers to meet patient needs

Supported geriatric population of ~30, admitted for short-term rehab or short-term skilled nursing;Provide case management and discharge planning, addressing barriers to safe discharge;Completed clinical psychosocial assessments and daily documentation;Collaborated with interdisciplinary team to identify goals of care and create treatment plan

Served veterans of WNC and surrounding area in interdisciplinary context;Provided clinical assessment, diagnosis, individual/group psychotherapy, case management and discharge planning services;Program experience: Inpatient Psychiatric, Homelessness, Suicide Prevention, Geriatric Primary Care and Outpatient Mental Health

Fostered and maintained a safe and welcoming public space wherein community may gather;Connected community members with various local resources to meet their immediate needs;Gathered various data in the community to better understand its assets and needs;Exercised each social work competency with adherence to agency and NASW ethical standards

Supported students with autism, anxiety, depression and in recovery through a variety of skills including executive functioning, physical/emotional awareness and control, compromise and acceptance, and asking for and accepting help; Conducted daily house meetings to encourage communication, engagement and cooperation; Collaborated with therapists and social workers to identify each student’s goals and develop strategies to support with follow-through, and record student progress daily; Utilized a strength-based approach to student feedback, support and direction; Helped students to identify and celebrate strength, hobbies, passions and overall joy

As a Mentor, I assisted in facilitating experiences which contributed to student growth and development; Monitored/recorded student development on a daily basis; Utilized teaching moments and take time to expand student knowledge and understanding; Communicated student progress to and take direction from program treatment team; and Demonstrated competency with policies, procedures, equipment and supplies, crisis intervention and judgement/decision-making skills

I have been called a fun-sucker and a cheerleader by students in the field, from minute to minute. This role challenged me to reach new heights in personal organization, focus, mindfulness, discipline, patience and compassion while keeping our students physically and emotionally safe and ultimately empowering them to learn self-reliance, determination and self-love through the therapeutic lens of their own personalized programs.

Organized planning and logistics for original resort events and holidays; Created, updated and maintained individual event collateral including posters and signage, event schedules, tickets, pamphlets, etc., ensuring branding consistency; Worked with internal departments and external vendors to determine scheduling, timelines, logistics and distribution of responsibility prior to each event; Managed ordering for each event, with respect to an allotted budget; Facilitated guest communication in regard to special events, prior to and throughout each event

Intercepted 70+ calls each day and assist guests with a variety of inquiries and reservations for spa treatments, dining, golf, and rooms; Aimed to increase each sale by relating personally to each caller and offering a more comprehensive and inclusive resort experience

Acclimate guests to the spa facility upon arrival and answer any questions they may have in regard to their respective treatments; Maintain the cleanliness and sanctuary of a word class spa; Assess ordering needs biweekly, based on scheduled and projected treatments

Anticipate all “novelty” inventory and ordering, based on confirmed and projected event sales, as well as scheduling staff for scheduled events; Manage team of 3, overseeing day-to-day operations, including overall logistics, equipment maintenance, artwork generation, loading of event supplies, on-site troubleshooting; Manage on-site events through fruition, ensuring proper production/equipment use, flow of traffic and customer satisfaction

Coordinated 200+ events/month across the U.S. for high-profile brand; Recruited, screened, interviewed, trained and managed 150+ event hosts, in efforts to cultivate a strong team of veteran staff; Facilitated client communication, managed expectations and consulted on program development;Employed 24/7 operational and logistical support for staff and client; Maintained program records for trained staff, staff reporting, shipment logistics and billing & payroll; Implemented event measurement using customized online reporting, allowing reporting to evolve in order to create efficiencies and maximize data capture

Managed talent on-site, serving as EPS liaison, and handle on-site event logistics; Assisted with creation of talent postings/communications, scheduling and logistical support; Supported Project Managers in screening, interviewing, staffing and managing talent for promotional events; Input all eminent events and respective data in Tracker 2.0 system; Assisted Corporate Solutions & Communications Mgr. with blog content creation and generation of media collateral; Foster internal communication and external relationships

Shadowed and assisted Community Resource Coordinator with local events and in-store marketing initiatives as neededGreeted customers with optimism and assisted them with purchases and inquiries about products, policies and philosophies in a fast-paced, organized work environment

Planned community events and store openings; wrote press releases; feature stories and web content; built relationships with local communities/media and observed daily and weekly deadlines

Wrote press releases, news and feature stories while observing weekly deadlines; conducted interviews; designed media for campus events and shadowed photographers, graphic designers, videographers and the lead marketing director