Nicole Galanopoulos Email & Phone Number

Windsor, On, Ca

Toronto, Ontario, Canada

Windsor, Ontario, Canada

Windsor, Ontario

Lead cross function and account service team, drive the new business development and cross-sell group services to increase revenueDevelop and manage long-term solid strategic client relationship. Client budget management. Business lead generation with existing clientsAnalyze client needs and strategize appropriate communications solutionsUnderstand and define clients’ business, project and system requirements, communicate such to project and development teamsDefine, negotiate, communicate, implement and manage the scope of the project and monitor quality standards on all project deliverablesWork closely with project, creative, and technical teams to ensure seamless project execution

One Riverside Drive W. Windsor, Ontario, N9A 5K3

Responsible and accountable for the management of multiple related projects directed toward strategic business and other organizational objectives for the Ford Canada brand and multiple webstores. Built credibility, established rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.Define and initiate projects, manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result and strategic intent.Present periodic Dashboard reports on the current program, future opportunities and client issues.Manage client engagement services and solution implementationsFostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.

Ensured continuous client satisfaction and strived to expand business opportunities. Develop creative briefs, proposals and confer with clients on a regular basis to define and develop effective online campaigns. Identify and implement sales and account development strategies in alignment with growth and volume targets. Create and deliver presentations tailored to individual needs; coordinate with account managers throughout all campaign implementation. Monitor and manage client project budgets.

Conducted contact reportsEngaged in client meetingsActive participation on conference callsConducted status reportsExtensive research conducted for clientsHelped with various digital campaigns for various clientsHelped in the process of creating the creative brief