• Perform high volume of credit pre-assessment for all mortgage applications;• Confirm all compliance requirements are met under policy to minimize lending risk;• Analyse key credit related documents and leave clear comments for Credit Assessor, for example, credit bureau reports, income documents, bank statements and identification documents;• Prepare all relevant supporting documents to assist Credit Assessor to perform right credit decisions with high efficiency;• Liaise… Show more • Perform high volume of credit pre-assessment for all mortgage applications;• Confirm all compliance requirements are met under policy to minimize lending risk;• Analyse key credit related documents and leave clear comments for Credit Assessor, for example, credit bureau reports, income documents, bank statements and identification documents;• Prepare all relevant supporting documents to assist Credit Assessor to perform right credit decisions with high efficiency;• Liaise with internal staffs including Credit Assessors and BDMs, and external stakeholder including Brokers;• Deliver professional customer service and manage customer expectations proactively. Show less

• Perform high quality credit assessment for all retail vehicle finance applications by analyzing and assessing credit reports and financial reports;• Pioritise and proactively handle urgent applications timely as they are identified, and complete them within tight timeframe;• Check and verify documents for consistency and competency and perform high volume data entry for contract settlement;• Reconcile invoices to manage discrepancies and disburse accurate funds for all settled… Show more • Perform high quality credit assessment for all retail vehicle finance applications by analyzing and assessing credit reports and financial reports;• Pioritise and proactively handle urgent applications timely as they are identified, and complete them within tight timeframe;• Check and verify documents for consistency and competency and perform high volume data entry for contract settlement;• Reconcile invoices to manage discrepancies and disburse accurate funds for all settled contracts;• Make sure all processes are completed efficiently and accurately meet service level agreements, service standards, and performance targets;• Prepare payment notifications, disbursement reports, commission schemes and annual tax returns with exceptionally high accuracy; • Retrieve data from database on daily basis, utilize Excel to analyse operational performance and raise up potential issues and risks based on different frameworks;• Provide regular reports and feedback to manager and team leader regarding staff and operational performance;• Liaise with office colleagues to develop their understanding of business requirements and manage customer expectations;• Adept in building rapport with internal and external stakeholders, respond to enquires efficiently and provide supporting upon requests;• Handle stakeholder enquires via email and phone, provide and maintain good written and verbal communication;• Handle stakeholder invoices, receipts, contracts and confidential documents with professional manner;• Create calculators using Excel formulas and Pivot Table to uplift productivity and reduce potential risk;• Take weekly, fortnightly and monthly meeting minutes. Show less