Nicole Teskey, Gba, Rpa1 Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

“Helping you articulate your needs, document them, find an insurer that can meet those needs, put the plan in place, communicate it to your plan members, and help you manage the plan so that it is used in a way that gets you to your original goal.”

Vancouver, Canada Area

Burnaby, British Columbia

Working with Microsoft to provide excellent customer service and sales advice to all customers who step into the Microsoft store. While working at Microsoft I had the opportunity to take charge as Community Lead for the Burnaby Location as well as be sent to our Microsoft Ignite Expo in Florida where I got to share my sales expertise with my coworkers and meet consumers from across the world. I was able to be MIE certified allowing myself to train teachers and students in BC how to be better equipt with Microsoft Office. From teaching workshops in the store to providing expertise in another Country, Microsoft has equipped me with knowledge and the ability to present better than before.

Vancouver, Canada Area

• Provide knowledgeable technical support and troubleshooting guidance pertaining to network, Internet, cable, digital phone, and computer issues• Deliver exceptional customer experience while staying within our support scope guidelines • Educate customers in realizing the full benefit of their Shaw products and services • Look for opportunities to improve business and elevate customer experiences • Promote and sell the features, advantages, and benefits of Shaw products and services to customers • Employ time management and multi-tasking skills to maintain high service levels • Thoroughly document customer interactions and escalate potential service issues • Identify opportunities to improve customer service levels

Chilliwack, British Columbia, Canada