Nicolette Harvey

Nicolette Harvey Email and Phone Number

Experienced Private Banking Professional | Risk Management | Compliance | Client Lifecycle Management @
Nicolette Harvey's Location
Zurich, Zurich, Switzerland, Switzerland
About Nicolette Harvey

With over 15 years of distinguished private banking experience within renowned global financial institutions, I have extensive knowledge of across the domains of Operational Risk, Compliance and Business Risk Management frameworks. I am passionate about compliance by design. Simplifying complex regulatory frameworks and developing to pragmatic solutions which not only deliver superior risk management but also a stand out client experience. My proven track record evidences my commitment to compliance with the ability to provide innovative solutions and be a problem solver. I truly believe that best practices marry regulations and dynamic client needs.In my leadership journey, I have successfully overseen teams of varying scales, from intimate groups of 2 to larger ensembles of 65 members. This journey attests to my proficiency in both management acumen and soft skills. My communication prowess, analytical finesse, and cross-cultural adaptability have consistently propelled the success of these diverse teams.I am known for my pragmatic and hands-on approach, always ensuring that my strategies translate to tangible results. Respect and collaboration are the cornerstones of my interactions, fostering a positive and productive work environment.Let's connect to explore how my multifaceted experience and skill set can contribute to your organization's growth while upholding the highest standards of compliance and customer excellence.

Nicolette Harvey's Current Company Details
Alpinum Solutions - Seconded to Deloitte

Alpinum Solutions - Seconded To Deloitte

Experienced Private Banking Professional | Risk Management | Compliance | Client Lifecycle Management
Nicolette Harvey Work Experience Details
  • Alpinum Solutions - Seconded To Deloitte
    Senior Compliance Consultant
    Alpinum Solutions - Seconded To Deloitte Jun 2024 - Present
    Zurich, Switzerland
    Client review to assess the compliance and operational risks presentedMulti faceted review including CDB, Tax, Due Diligence, Fraud, SanctionsDocument the risk associated to the file Partner the business in correcting file deficiency
  • Quintet Private Bank
    Head Of Client Lifecycle Management
    Quintet Private Bank Feb 2021 - Oct 2022
    Zurich, Switzerland
    Designated as a Subject Matter Expert (SME) in client lifecycle processes for both Quintet Switzerland and the broader Quintet GroupSpearheaded the design and implementation of client-centric processes, with a specific focus on refining client onboarding and all facets of the client lifecycle journeyDeveloped and took ownership of an impactful risk management framework encompassing policies, procedures, and controls dedicated to optimizing the client lifecycle processesVigilantly monitored the identification of financial crime risks, ensuring their effective detection, and escalating concerns as deemed necessary in alignment with established protocols𝐊𝐞𝐲 𝐚𝐜𝐑𝐒𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬> πΌπ‘šπ‘π‘™π‘’π‘šπ‘’π‘›π‘‘π‘’π‘‘ π‘π‘œπ‘šπ‘π‘™π‘’π‘‘π‘’ πΌπ‘›π‘‘π‘’π‘Ÿπ‘›π‘Žπ‘™ πΆπ‘œπ‘›π‘‘π‘Ÿπ‘œπ‘™ πΉπ‘Ÿπ‘Žπ‘šπ‘’π‘€π‘œπ‘Ÿπ‘˜ π‘“π‘œπ‘Ÿ 𝑛𝑒𝑀 π‘π‘Ÿπ‘œπ‘π‘’π‘ π‘  𝑑𝑒𝑠𝑖𝑔𝑛 > π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘’π‘‘ 𝑛𝑒𝑀 𝑐𝑙𝑖𝑒𝑛𝑑 π‘‘π‘œπ‘π‘’π‘šπ‘’π‘›π‘‘π‘Žπ‘‘π‘–π‘œπ‘› π‘“π‘œπ‘Ÿ 𝑐𝑙𝑖𝑒𝑛𝑑 π‘π‘’π‘›π‘‘π‘Ÿπ‘–π‘ π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘”
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  • Lombard Odier Group
    Head Of Client Services Team
    Lombard Odier Group Mar 2020 - Oct 2020
    Geneva, Switzerland
    Led strategic and design efforts for continuous process enhancementImplemented comprehensive end-to-end governance for client onboarding, KYC, and all client lifecycle management proceduresCreated and sustained a framework that provided support to all teams engaged in the onboarding processDirected the CLM change program as the business owner, overseeing a multi-year, multifaceted initiative aimed at enabling digital onboardingHeld responsibility for Front Office Handbooks and training, resulting in heightened accuracy in all CLM processes from the outsetServed as the central point of contact during development, collaborating with stakeholders including Compliance, Operational Risk, Legal, and Front OfficeSuccessfully delivered an exceptional client experience for onboarding, client circumstance changes, and account closures, setting a benchmark for excellence𝐊𝐞𝐲 𝐚𝐜𝐑𝐒𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬> π·π‘’π‘™π‘–π‘£π‘’π‘Ÿπ‘’π‘‘ π‘π‘œπ‘šπ‘π‘™π‘–π‘Žπ‘›π‘‘ 𝑏𝑦 𝑑𝑒𝑠𝑖𝑔𝑛 π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘” π‘‘π‘œπ‘œπ‘™π‘ , 𝑖𝑛𝑐𝑙𝑒𝑑𝑖𝑛𝑔 𝑖𝑛𝑑𝑒𝑙𝑙𝑖𝑔𝑒𝑛𝑑 𝐼𝑇 π‘ π‘œπ‘™π‘’π‘‘π‘–π‘œπ‘›π‘ > πΌπ‘šπ‘π‘™π‘’π‘šπ‘’π‘›π‘‘π‘’π‘‘ π‘‘π‘Žπ‘Ÿπ‘”π‘’π‘‘π‘’π‘‘ 24 β„Žπ‘œπ‘’π‘Ÿ π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘” π‘π‘Ÿπ‘œπ‘π‘’π‘ π‘  π‘“π‘œπ‘Ÿ 𝑠𝑒𝑙𝑒𝑐𝑑𝑒𝑑 𝑐𝑙𝑖𝑒𝑛𝑑𝑠
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  • Lombard Odier Group
    Head Of Client Lifecycle Management Private Clients |
    Lombard Odier Group Mar 2019 - Mar 2020
    Geneva, Switzerland
    Managed the daily operations of CLM production, including monitoring the achievement of the goal of 24-hour client onboardingSuccessfully introduced a new operating model and orchestrated the seamless integration of teams into novel work methodologiesEnsured decisions within the account opening team aligned with risk tolerance, maintaining consistency while staying within established risk parametersSupervised the Business Support team, overseeing the provision of Front training and equipping them with tools for account opening proceduresSpearheaded a team responsible for providing client and banker support, while also driving the strategic advancement of online banking services𝐊𝐞𝐲 𝐚𝐜𝐑𝐒𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬> π΄π‘β„Žπ‘–π‘’π‘£π‘’π‘‘ π‘ π‘–π‘”π‘›π‘–π‘“π‘–π‘π‘Žπ‘›π‘‘ π‘Ÿπ‘’π‘‘π‘’π‘π‘‘π‘–π‘œπ‘› 𝑖𝑛 π‘Žπ‘£π‘’π‘Ÿπ‘Žπ‘”π‘’ 𝑐𝑙𝑖𝑒𝑛𝑑 π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘” > πΌπ‘›π‘π‘Ÿπ‘’π‘Žπ‘ π‘’π‘‘ π‘Ÿπ‘–π‘”β„Žπ‘‘ π‘“π‘–π‘Ÿπ‘ π‘‘ π‘‘π‘–π‘šπ‘’ π‘‘π‘œ 90% π‘“π‘œπ‘Ÿ π‘Žπ‘™π‘™ 𝑐𝑙𝑖𝑒𝑛𝑑 π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘”π‘  > 𝑅𝑒𝑑𝑒𝑐𝑒𝑑 𝑐𝑙𝑖𝑒𝑛𝑑 π‘œπ‘›π‘π‘œπ‘Žπ‘Ÿπ‘‘π‘–π‘›π‘” π‘‘π‘œπ‘π‘’π‘šπ‘’π‘›π‘‘π‘Žπ‘‘π‘–π‘œπ‘› 𝑏𝑦 60% π‘“π‘œπ‘Ÿ π‘’π‘›β„Žπ‘Žπ‘›π‘π‘’π‘‘ 𝑐𝑙𝑖𝑒𝑛𝑑 𝑒π‘₯π‘π‘’π‘Ÿπ‘–π‘’π‘›π‘π‘’
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  • Lombard Odier Group
    Head Of Middle Office Support, Business
    Lombard Odier Group Jun 2015 - Mar 2019
    Geneva Area, Switzerland
    π’πžπ§π’π¨π« π•π’πœπž 𝐏𝐫𝐞𝐬𝐒𝐝𝐞𝐧𝐭 (𝐩𝐫𝐨𝐦𝐨𝐭𝐞𝐝 𝐨𝐧 πŸŽπŸ‘.πŸπŸŽπŸπŸ–)Orchestrated the implementation and management of middle office support teams and services dedicated to aiding the Front officeConstructed and oversaw the support infrastructure catering to all client services, ensuring seamless operations and exceptional client experiencesSuccessfully implemented the Operational Risk framework, bolstering the bank's risk management practices and operational resilienceConducted comprehensive analyses of account opening documentation for both individuals and legal entities, aligning them meticulously with regulatory mandates, as well as the bank's policies and internal directives
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  • Coutts
    Business Risk Manager Geneva Branch
    Coutts Jul 2012 - May 2015
    Geneva
    Acted as the central point of expertise for Risk and Compliance concerns within the Geneva branch, offering guidance and knowledge to around 100employees Successfully implemented the Business risk target operating model across the relevant market, streamlining operations and enhancing risk management practicesEnsured the effectiveness of the Business risk management Framework, maintaining its functionality and alignment with regulatory standardsTook on the role of local leader for Group projects, notably leading the KYC / AML quality assurance taskforce, supervising a team of 18 FTEServed as the primary liaison for coordinating efforts among various second-line teams, encompassing Compliance, Legal, Tax Regulatory, and Operational Risk
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  • Lloyds Bank Private Banking
    Operational Risk Manager |
    Lloyds Bank Private Banking May 2008 - Jun 2012
    Geneva Area, Switzerland
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  • Lloyds Tsb
    Compliance Officer
    Lloyds Tsb May 2006 - May 2008
    London, United Kingdom
    View

Nicolette Harvey Education Details

Frequently Asked Questions about Nicolette Harvey

What company does Nicolette Harvey work for?

Nicolette Harvey works for Alpinum Solutions - Seconded To Deloitte

What is Nicolette Harvey's role at the current company?

Nicolette Harvey's current role is Experienced Private Banking Professional | Risk Management | Compliance | Client Lifecycle Management.

What schools did Nicolette Harvey attend?

Nicolette Harvey attended University Of Zurich, University Of Geneva, Chartered Institute For Securities And Investments, Griffith University, Griffith University, University Of Geneva.

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