• Available to ask common questions regarding each event to support the public.• Confident using radios for team communications and sharing important information.• Responsible for drug confiscations in venues and being able to spot suspicious activity within the public.• Making sure members of the public are safe and stable within the venue, knowing when to get them medical assistance in extreme cases.• Projecting my voice and instructions in effort to control queues and crowds.• Able to diffuse tensions between participants or even refuse entry if necessary.

• First point of contact in telephony, resolving customer issues or transferring them through to the correct department.• Helped vulnerable customers with speaking up about their situation to get them further help and adding explicit content on to accounts so they won’t have to go through the processes again.• Educated on services for entering data, completing forms, locating customer accesses and recording colleague activity.• Confident in company knowledge for disclosing necessary information and safeguarding confidential information.• Using initiative to make decisions for customers in specific situations and what can help them moving forward.

• Front of house staff, greeting each bride and party individually and creating a warm atmosphere from the beginning. Keeping to a step-by-step process which rewarded me a very high success rate with many reviews and ratings to my name.• Can independently dress others in gowns and accessories with comfortable knowledge of each dress style with details, helpful with suggesting designs and giving advice for desired dresses.• Fully qualified in health and safety training with staff and customers. Locking up and testing fire alarms when needed, being able to manage my own area without assistance or errors.• Cleaning the shop floor and making sure dresses are in exquisite condition for the next appointment. Replenishing stock including accessories, skirts, dresses.• Mastering sales techniques that add in extra purchases before the final exchange, keeping my conversion and UPT rates above target. By gaining helpful memory skills with names of items and numbers including quantity and price.

• Independently covering stations and being able to manage the stall on my own in an organised fashion.• Work very well in a team dynamic, creating a flowing system that everyone is happy with.• Trained up in electrical equipment such as juicers, blenders, freezers, refrigerators, mixers and till.• Can confidently cash up alone, filling out spreadsheets and excel info on daily sales. Making good time management and organisation when cleaning up for close.• Memorise drink ingredients off by heart making a quick and efficient drink for customers when needed. As well as perfecting pouring exact measures to reduce waste.• Retaining information on taking apart instruments to clean and the order of what needs done and when. Supervised during allergy and health safety training and being able to put this training to use in times of urgency.

• Managing bookings, queries, and cancellations quickly and efficiently.• Adapting to the changes of Covid-19 guidelines and regulations, also being able to enforce these rules respectfully onto customers.• Informing customers with each update of the Covid-19 rules and how they can maintain a safe visit to help co-operate.• Fully bar trained with cocktails, wines, beers and shots. Maintaining product knowledge and deals to inform customers.• Tend to tables that look like they need assistance/ that are waiting on food, serve customers with a smile and give recommendations when asked.• Able to help with minor food prep, carry multiple plates at a time and work long and late shifts.• Can work independently or as a team player, help with cleaning through-out the shift and at the end of the night and able to deal with unreasonable customers.• Making sure that each customer is taken care of and is tended to, so there is less movement and risk of contamination on the premises.

• Dealing with dislikes, allergies and dietary requirements and accommodating to customers with any preference.• Working well under pressure and in tense situations, quick on cleaning and rearranging empty glasses, plates, cutlery and table sets.• Engaging in conversation with customers to make them feel more comfortable. Educated on fine dishes and wines to offer recommendations and run throughs of customer meals. Participated in heavy lifting with boxes, bins, glass etc.• Confidently pouring large bottles over/ beside guests for them.

• Learned how to locate stockroom shelves, accessing the desired items to scan barcodes on products to keep store information up to date.• Handling shipments from stores efficiently and individually as well as helping bring in deliveries in the morning and export shipments.• Maintaining retail standards on the shopfront for all products. Including security tagging / removing security tagging all stock as well as pricing and labelling for store and online shipping purchases.• Can confidently fold clothing items to look appealing for the shopfront as well as lace shoes the appropriate way for the storefront and shop window.• Rotated job tasks throughout the shifts, being able to learn how to complete everything. Took lists and replenished stock when running low. Played my part in cleaning and making the store look presentable before opening and after closing.• Helped colleagues in need and customers with suggestions and where to locate products.

• Worked behind the counter serving customers cakes, drinks, hot & cold takeaways and sit in requests.• Worked a Vectron till & card machine.• Served customers with a smile and answered any questions they had on ingredients in any food items.• Always successfully finished cleaning my station for closing time.• Cleaned up after myself and kept a good pace of work up whilst learning food preparation and catering skills.• Got on well with all my co-workers, helped them when needed and wasn’t afraid to ask for help.