Nicolette Shriver Email and Phone Number
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Director of Onsite Services with expertise in clinical operations, population health, product mangement, and client relations within large, matrixed health systems and payer organizations. Proven leader in managing and optimizing healthcare services across onsite and virtual settings, driving operational excellence and enhancing patient outcomes.
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Director, Onsite ServicesWorkpartnersPittsburgh, Pa, Us -
Director, Onsite ServicesWorkpartners Jun 2020 - PresentI lead program operations, strategy, and development for onsite & virtual clinics, biometric services, and health coaching at Workpartners. With a focus on enhancing patient care and engagement, I partner with analytics teams to deliver impactful outcomes and operational reports and oversee platform enhancements to ensure quality assurance, efficient operations, and accurate billing.I leverage health and productivity data to advise on improving workplace health strategies and support client management as a subject matter expert in onsite clinics and health promotion. I manage program performance, revenue, margins, and employee engagement, all while working towards annual financial and business goals within a matrixed organization. -
Senior Manager, Onsite Health PromotionWorkpartners Jul 2015 - Jun 2020In my role, I spearheaded operations, development, and strategic planning for onsite and virtual biometric assessments, fitness evaluations, lifestyle coaching, and population health services across hospital systems, employer sites, and military bases. My focus was on enhancing health outcomes and reducing healthcare costs through innovative and efficient programs.I consistently improved year-over-year performance in program metrics such as revenue, margin, efficiency, and employee engagement within the onsite health promotion team, all while meeting annual financial and business objectives within a matrixed organization. My responsibilities included directing wellness coaching, biometric services, and health promotion initiatives at commercial client sites, where I developed value propositions and sales strategies for these offerings.I led teams to elevate the delivery, efficiency, and effectiveness of onsite health coaching and clinical services. By leveraging data analytics, I produced actionable outcome reports and provided strategic advice on population health, utilizing health and productivity data to guide client strategies. Additionally, I managed external vendors to ensure successful health promotion across regional and national client sites. -
Sr. Wellness Account ExecutiveUpmc Health Plan Oct 2012 - Jul 2015Greater Pittsburgh Area-Assessed organizational factors contributing to poor health & increased cost, and developed comprehensive programs to address those issues-Provided strategic consultation and operational support for client health promotion programs for large market commercial groups.-Devised strategic interventions to increase employee engagement in wellness coaching, condition management, and EAP-Collaborated with specific large market commercial Account Managers to oversee logistics and implementation of contracted population health and wellness services. -Designed, developed, and implemented employee health promotion programs for employers and health systems according to best practices in health and productivity and that comply with ACA guidelines -Worked with IT teams to configure systems for delivery and evaluation of population health programs-Trained member service and stakeholder teams on service delivery and workflows to support client programs -
Health Promotion Manager (Tailwind Agency)Cigna May 2011 - Oct 2012-Served as a population health consultant for national and strategic clients-Worked within Cigna's full service health engagement agency-Evaluated, designed, and executed comprehensive strategies to realize population health goals for employer groups-Collaborated with my team to develop and deliver award winning health engagement campaigns -Leveraged my clinical and behavior change expertise to impact preventive care and wellness utilization in employee populations-Provided creative and clinical direction for wellness education, media, presentations, and campaigns -Served as a business lead to strategic sourcing for health engagement and marketing agency-Coordinated the use of clinical data and outcomes to evaluate the effectiveness of health and productivity interventions for clients-Worked to develop strategies that nurtured sales leads and explore new opportunities for strategic business and product development-Developed products within a strategic health marketing agency -
Health Advocate DirectorCigna Oct 2009 - Jan 2011Phoenix, Arizona (Pittsburgh)-Served as the national director for CIGNA's Onsite Health Advocate product and operations over 30 sites in 20 states-Provided clinical and operational oversight for onsite health coaching and wellness programs within Fortune 500 and national/global companies-Partnered with product teams to create and launch onsite health advocacy product for the Cigna Enterprise-Deployed a national team of wellness coaches in organizations of up to 66,000 employees-Developed business and technical specs for new IT platforms to capture Health Advocacy participation, quality and clinical outcomes-Integrated CIGNA Onsite services with external vendor services -Acted as the executive liaison for a project to integrate health advocacy, case management, disease management, and other services across CIGNA’s enterprise-Made significant contributions toward exceeding sales and financial goals-Increased organizational and operational efficiencies and improved quality metrics -Used clinical and utilization data to inform improvement of employee health and productivity solutions -
Health Coach Supervisor & Telephonic Health CoachCigna Nov 2006 - Oct 2009-Supervised telephonic health coaches delivering wellness coaching for employer groups -Planned an onsite fitness center for Cigna’s Pittsburgh location including; equipment, programming, and space design-Developed team trainings to improve delivery and capture of clinical coaching-Used performance and outcome data to improve operational efficiencies and quality metrics -Improved the capture and reporting of coaching interactions and clinical outcomes-Developed improved Quality Assurance tools with a team of supervisors and compliance managers-Conducted Quality and Case Audits across a 30+ member team of case managers-Assisted in designing and implementing Six Sigma projects to improve engagement and clinical outcomes for clinical health advocacy programs-Chosen as a charter member of Cigna's Allied Health Professional Executive Committee-Provided wellness coaching for Cigna customers resulting in superior quality and clinical outcomes-Consulted with nurse case managers and health educators relative to the physical activity needs of customers-Completed accurate and timely clinical documentation within a case management system-Served as Exercise Specialist for CIGNA PR including; media responses, television commercials, and podcasts -
Exercise PhysiologistEg&G Technical Services Feb 2005 - Nov 2006-Provided scientific and technical support for the National Personal Protective Technologies Laboratory of the Centers for Disease Control/National Institute of Occupational Safety and Health-Analyzed and prepared data for presentation at national conferences and customer meetings-Completed exercise testing, clinical evaluation, and fitness assessments of human subjects-Guided and organized data collection efforts-Recruited and managed human subjects for high profile federal research project-Assisted the project officer with executing evaluations of personal protective equipment-Prepared and delivered wellness trainings for EG&G employees meetings -
President & Program DirectorVibe Fitness Dec 2003 - Apr 2005-Directed and managed a group fitness and personal training facility -Planned and designed products, services, and business structure of a full service wellness center -Recruited and developed staff; personal training, group fitness, nursery and facility personnel -Developed and implemented weight loss and nutrition programs-Developed marketing and education material-Honored by fellow business owners by invitation to serve as secretary of Community Area Preservation and Revitalization Initiative, Board of Directors -
Graduate Student AssistantUniversity Of Pittsburgh Aug 2002 - May 2004Pittsburgh, Pa-Instructed undergraduate classes; Introduction to Nutrition in Sport, Personal Fitness, Submaximal-Exercise Testing (for ACSM Health Fitness instructor workshop), and several group fitness classes-Evaluated participant fitness and prescribed exercise for healthy and diseased individuals-Maintained a fitness center and equipment as assigned-Supported the program director of the PREFER Research Study who was responsible for the management of nurses, computer programming specialists, exercise physiologists, and registered dieticians; Gathered data to support the interventions and strategies of behavior change and weight management programs -
Group Fitness Instructor & Personal TrainerBody Tech Jun 2001 - May 2004Aspinwall, Pa-Prescribed exercise for clinical and apparently healthy clients-Motivated clients to adhere to exercise prescription and fitness plans-Provided in home personal training for clinical and healthy populations-Educated clients and groups about healthy lifestyles-Taught safe and effective exercise technique and individual modifications-Instructed SPINNING, group fitness -
Group Fitness Instructor & Personal TrainerWashington Health System Wilfred R. Cameron Wellness Center Aug 2002 - Dec 2003-Taught indoor rock climbing, SPINNING, group fitness, water aerobics, and circuit classes-Instructed fitness staff in exercise assessment and general clinical evaluation procedures-Prescribed exercise for clinical and apparently healthy clients-Provided group education relative to healthy lifestyles-Taught safe and effective exercise technique and individual modifications
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Exercise Physiologist- Cardiac And Pulmonary RehabilitationWashington Health System Jan 2002 - Aug 2003Washington, Pa-Prescribed therapeutic exercise for pulmonary and cardiac rehabilitation-Delivered inpatient cardiac rehabilitation and discharge education-Completed patient intake assessments and clinical documentation-Lead and monitored group and individual exercise sessions -Instructed patients on proper exercise form and intensity-Provided clinical monitoring, including EKG and exercising blood pressure-Communicated with team for effective case management of rehab patients-Wrote and delivered curriculum related to lifestyle health behaviors and risk -
Program Director, Personal Trainer, & Group Fitness InstructorMonvalley Fitness Center Jun 1998 - Dec 2001Dunlevy, Pa-Developed, instructed, and directed health and wellness programming-Edited and revised group exercise marketing materials and brochures-Provided clinical evaluation of clients-Prescribed exercise for apparently healthy clients
Nicolette Shriver Skills
Nicolette Shriver Education Details
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Clinical Exercise Physiology -
Exercise Science -
Master Of Business Administration - Mba -
Business Analytics
Frequently Asked Questions about Nicolette Shriver
What company does Nicolette Shriver work for?
Nicolette Shriver works for Workpartners
What is Nicolette Shriver's role at the current company?
Nicolette Shriver's current role is Director, Onsite Services.
What is Nicolette Shriver's email address?
Nicolette Shriver's email address is ns****@****lan.com
What is Nicolette Shriver's direct phone number?
Nicolette Shriver's direct phone number is +172426*****
What schools did Nicolette Shriver attend?
Nicolette Shriver attended University Of Pittsburgh, Ithaca College, Robert Morris University, Robert Morris University.
What skills is Nicolette Shriver known for?
Nicolette Shriver has skills like Wellness, Health Promotion, Wellness Coaching, Healthcare, Health Education, Fitness, Employee Wellness, Exercise Physiology, Disease Management, Nutrition, Nutritional Counseling, Personal Training.
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