Nicolette Hinds Email & Phone Number

San Francisco, Ca, Us

United States

Atlanta, Georgia, United States

Acted as a leader and good role model to peers and subordinates by modeling a by-the-book approach while fostering a compliance-based, compassionate, and caring program.Provided childcare and supportive services cross-functionally for two families.Partnered with parents and providers to develop behavior and care plans for children then developed strategies for employing therapeutic care and support to children.Worked closely with the care team and family members to establish a care plan and programming for residents. Researched and developed specialized play, activities, games, etc. that foster appropriate social and emotional development while working to achieve milestones.Participated in meetings and contributed observations and meaningful feedback to improve quality of care.Performed administrative functions such as tracking and monitoring prescription refills, and copays, meals, and social outing expenses.Built cross-functional relationships with community organizations, social service agencies, and other care providers to promote cohesive care.Served as a liaison between the families to coordinate activities, appointments, and group interaction

Marietta, Ga

Spearheaded IT solution-based projects built and developed a new WordPress website for the department and facilitated timelines for effective technology solutions to achieve goals. Responsible for interpreting quarterly and annual budget and enrollment projections.Responded to inquiries from staff, evaluated trends in newly implemented software, including diagnostics, network configuration, and troubleshooting, then created and published self-help workarounds when appropriate.Responsible for conducting data audits aimed at identifying discrepancies in course listings and student scheduling, used findings to manually resolve discrepancies & track trends in data software.Assisted with the administration of the school-wide registration sites and interfaces including, maintaining, and updating software and systems to enhance efficiency.Indexed, uploaded, and published course offerings in the internal scheduling system and monitored waitlist and override requests, then routed requests to the appropriate entities.Collaborated with team members to gather feedback and insight into the system’s performance, requirements, and defined technical specifications needed to support business operations. Provided post graduate courses to students who’ve already graduated and received their chiropractic degree and license.

Greater Atlanta Area

Served as the face of the company greetings guests upon arrival and departure. Successfully led, managed, and developed a team of subordinates through goal setting, mentoring, coaching, and assignment of effective training and development opportunitiesPerformed guest registration and departures; checked guests in and out of the property, assigned resident rooms, created and adjusted folios, and gathered stay feedback. Answered phone calls, routing calls to guests and other departments, and responded to guest inquiries and service complaints. Collaborated with accounting to investigate and resolve room charge and billing disputes.Completed sales transactions, including point of sale, group, and master billing. Educated customers on hotel policies, amenities, and local amenities. Acted as an “at your service agent” providing superior customer service and ensuring a wonderful experience at our property.

Orlando, Florida Area

Statesboro, Ga

• Served as support to the staff and mentoring members as well as providing or facilitating additional programs and activities. • Assisted youths with homework and other school related problems, monitored as well as entertained them during playtime, assisted in the transportation and supervision of them for their music lessons at Georgia Southern University and helped supervise and assist during lunch time.• Using data and experiences gained at the Boys and Girls Club, I completed research experiments as well as projects dealing with hypothetical psychological issues including mental illness, traumatic experiences, etc.

Psychology, Psychology

Activities and Societies: Psi Chi, Delta Phi Epsilon, Psychology Coalition

Web Deveopment