Nicolette Skraba Email & Phone Number

Rancho Cucamonga, CA

• CO-OP Financial Services provides technology solutions to the credit union industry.Responsibilities:
• Managed Corporate, B2B and B2C websites
• Designed and developed digital marketing assets
• Collaborated with agencies and vendors on the production and implementation of digital marketing assets
• Developed and managed internal digital asset library that housed brand creative assets, templates, style guides and support tools for use throughout the organization
• Digitized images and formatted video content for use on web properties

Rancho Cucamonga, CA

• CO-OP Financial Services provides technology solutions to the credit union industry.Responsibilities:
• Assisted team members with day-to-day tasks and coordinated marketing projects as requested
• Collaborated with external agencies in the production of branded print and digital collateral
• Helped develop and produce webinars and email marketing campaigns
• Supported Marketing Department’s annual industry conference, including coordinating the production of promotional assets for the event (i.e. emails, blog posts, printed collateral)

West Covina, CA

• Managed Corporate website
• Developed programs to help the credit union achieve its financial and branding goals
• Produced marketing materials to help frontline staff achieve their sales and services goals
• Spearheaded and improved processes for the credit union’s grant and scholarship programs (one change led to a 27% increase in applicants on a year-over-year basis)
• Managed key vendor relationships to aid in the successful completion of time-sensitive projects
• Provided key metrics for the Marketing Department to report to Executive Management

West Covina, CA

• Reviewed funded loan documents to ensure all paperwork was submitted correctly and completely
• Developed various tracking methods that allowed for expedient and efficient project completion
• Worked with sales representatives to correct loan errors to ensure compliance was achieved
• Reviewed DMV documents for accuracy prior to submitting files to DMV processor
• Maintained loan reports for proper disclosure to other departments as requested