Nicolette Skraba Email & Phone Number

Rancho Cucamonga, Ca

CO-OP Financial Services provides technology solutions to the credit union industry.Responsibilities:• Managed Corporate, B2B and B2C websites• Designed and developed digital marketing assets• Collaborated with agencies and vendors on the production and implementation of digital marketing assets• Developed and managed internal digital asset library that housed brand creative assets, templates, style guides and support tools for use throughout the organization• Digitized images and formatted video content for use on web properties• Designed and developed eblast communications, including landing pages• Collaborated with internal departments to fulfill ad hoc design requests

Rancho Cucamonga, Ca

CO-OP Financial Services provides technology solutions to the credit union industry.Responsibilities:• Assisted team members with day-to-day tasks and coordinated marketing projects as requested• Collaborated with external agencies in the production of branded print and digital collateral• Helped develop and produce webinars and email marketing campaigns• Supported Marketing Department’s annual industry conference, including coordinating the production of promotional assets for the event (i.e. emails, blog posts, printed collateral)

West Covina, Ca

• Managed Corporate website• Developed programs to help the credit union achieve its financial and branding goals• Produced marketing materials to help frontline staff achieve their sales and services goals• Spearheaded and improved processes for the credit union’s grant and scholarship programs (one change led to a 27% increase in applicants on a year-over-year basis)• Managed key vendor relationships to aid in the successful completion of time-sensitive projects• Provided key metrics for the Marketing Department to report to Executive Management• Designed materials for both print and web, including advertisements, web banners and content, newsletters, logos, posters and brochures, ensuring all met the credit union’s brand identity

West Covina, Ca

• Reviewed funded loan documents to ensure all paperwork was submitted correctly and completely • Developed various tracking methods that allowed for expedient and efficient project completion• Worked with sales representatives to correct loan errors to ensure compliance was achieved• Reviewed DMV documents for accuracy prior to submitting files to DMV processor• Maintained loan reports for proper disclosure to other departments as requested