Nicolette Williamson Email & Phone Number

London, Gb

London, England, United Kingdom

London Area, United Kingdom

Leading a global team to design and deliver relevant and exciting learning opportunities to 30 000+ employees across the world that help them drive their career growth while delivering against strategic organisational objectives.The Global Learning function designs and delivers comprehensive skills-based and role-based learning programs that leverage blended learning and gamification to provide an enriching learning experience to our employees as they develop their skills. Our team works closely with business SMEs and management as well as technology partners and content providers to ensure our programs are relevant, current and engaging.Leveraging our platform ecosystem we are always looking to improve the user experience of our programs while also providing actionable insights to business which helps with strategic workforce planning.Through agile ways of work, we have brought together the collective expertise of our L&D practitioners across the globe to provide innovative learning experiences to our learners, while maintaining a close relationship with each region, ensuring relevance across multiple contexts. This agility has empowered us to quickly deliver against changing skills requirements as the technology landscape evolves and new client needs emerge.

London, England, United Kingdom

Working in a global team to deliver innovative learning solutions to our technical audience across the organisation of 30 000+ employees. Helped design and then build and run a targeted, blended learning program that offers our employees a clear learning journey which incorporates a mix of digital training, classroom training, hands-on learning and social learning. Lead a squad of global L&D professionals who use agile ways of work to operationalise and scale the program while continuously improving upon it. Responsibilities include:1. Program management2. Internal & external stakeholder management3. Content curation across multiple platforms (Degreed, Sharepoint, Teams, A Cloud Guru, Pluralsight)4. Design and implement gamification and badging program5. Drive learner experience6. Analytics & reporting7. Drive user adoption

Johannesburg, Gauteng, South Africa

Responsible for growing joint market share with alliance partners, focusing on HPE, Aruba and AWS. Responsibilities include: 1. Sales & presales enablement including vendor certification and joint value proposition training.2. Design, build and run a rapid-upskilling Cloud Month training programme and syllabus for Sales, Management and Technical personas.3. Defining the joint value proposition and strategy with the vendor4. Defining and driving all pipeline-generation activities including marketing initiatives, joint account planning and refresh campaigns 5. Ensuring partner programme compliance and optimisation of rebate achievement6. Facilitating regular pipeline review sessions and providing support to sales team where needed to progress opportunities7. Facilitating quarterly business reviews with relevant management teamsAchieved 229% of revenue target and 290% YoY growth.

Johannesburg Area, South Africa

Responsibilities of this role falls into two categories: GTM Enablement and Vendor Alliance ManagementGTM Enablement involves ensuring the sales and presales teams are knowledgeable about our GTM solutions and the vendor technology solutions that enable these. Responsibilities include:1. Building and maintaining the team training plan, ensuring adequate time is spent on each GTM solution area and key vendor solutions2. Designing an elevator pitch with accompanying whiteboard to communicate each GTM solution and training the sales and presales team to deliver these3. Building and maintaining vendor certification plans to maintain partner programme compliance, including building a monitoring tool and reporting dashboard for use by management.Vendor Alliance Management involves all activities pertaining to growing the pipeline and revenue of the vendors I am responsible for. For the period of April 2019 - Jan 2020 I was responsible for four vendors. As of Feb 2020, I have narrowed my focus to my two larger vendors. Responsibilities include:1. Defining the joint value proposition and strategy with the vendor for the financial year and building the execution plan2. Defining and driving all pipeline-generation activities including marketing events, e.g. digital campaigns and client events3. Building training plans to ensure the sales and presales teams are effectively skilled and enabled to identify and drive opportunities4. Planning and executing against social networking events that bring the Dimension Data and vendor teams closer together5. Executing against activities to maintain partner programme compliance, including meeting revenue targets and certification goals6. Facilitating regular pipeline review sessions and providing support to the sales team where needed to progress opportunities7. Facilitating quarterly business reviews to Dimension Data and vendor management teams

Johannesburg Area, South Africa

My role entailed driving and closing opportunities within the networking business unit to achieve a gross profit target. My responsibilities included:1. Building and maintaining relationships with existing clients2. Preparing account and opportunity plans for strategic accounts3. Identifying, developing and closing opportunities using the LAER and SPIN methodologies4. Maintaining opportunity and client information on Salesforce.com5. Maintaining and reporting on pipeline and forecast in weekly meetings6. Prospecting and hunting new clients7. Ensuring internal processes were completed efficiently to drive superb client experience throughout the sales lifecycle, including generation of quotes, scoping and designing of appropriate solutions, placing of orders, tracking delivery ETA's and monitoring deployment project success

Johannesburg Area, South Africa

The Dimension Data Graduate Accelerate Programme (GAP) is a rotational programme that affords graduates exposure to various parts of the business for a year before deciding on a role to settle in permanently. During my year in GAP, not only was I exposed to multiple business functions, including sales, marketing, project management and service delivery, I was also exposed to these functions in the subsidiary businesses - Dimension Data Advanced Infrastructure, Internet Solutions, Britehouse, Merchants and Ignite. By the end of the year I had learned about full-stack IT concepts across the ISP landscape, cabling, networking, data centre, ERP systems and applications, collaboration tools and cloud. In addition to becoming comfortable with valuable industry knowledge, I was exposed to how the organisation runs; how the market is constantly evolving, how we sell to and service our clients and how we operate internally to achieve efficiency and optimise the value we deliver to clients.In each business rotation we were provided with a project or a challenge to solve, which we would then present back to business executives at the end of the rotation. These projects taught me how to: 1. Engage with business stakeholders to get the information or support I needed2. Create PowerPoint presentations that effectively communicated my message while adhering to corporate branding standards3. Present comfortably to a C-Suite audience and taylor my message accordingly4. Work effectively in a team to deliver an outcome timeously

Johannesburg Area, South Africa

While at Dimension Data I participated in a Cisco EMEAR programme called the Cisco X-Sell Programme. My responsibility was to help grow the small and medium business revenue for Cisco products and solutions within Dimension Data in South Africa. This programme provided me with the unique opportunity to view the sales organisation from within the vendor world as well as the systems integrator world while being exposed to world class training opportunities. I thoroughly enjoyed this programme, achieving 141% of my revenue target. My responsibilities included:1. Vetting and approving quote requests 2. Assisting the Dimension Data sales team with building appropriate Cisco technology solutions for their clients' needs3. Removing process impediments to respond effectively to client needs4. Working with the Dimension Data sales teams to achieve a revenue target - achieving 141% of my target5. Managing and growing my pipeline and reporting back at weekly forecast review meetings6. Preparing for and presenting quarterly business review sessions with South African and EMEAR management teams

Johannesburg Area, South Africa

I interned for 2 months at the Boston Consulting Group, during which time I worked in teams on client projects.1. Worked with a non-profit organisation to improve their fundraising process and plan for 2016-2017. We also helped improve the structure of their offering to enable corporates to become eligible for B-BBEE scorecard points through their contributions to the organisation.2. Worked with an African National Oil Company to improve their oil price forecasting methodology by bench-marking international best practice of National Oil Companies and Oil Super Majors.

Ntt Fast Track Program, Leadership Development

Master’S Degree, Drama Therapy

Postgraduate Diploma In Management, Business Administration And Management, General

Activities and Societies: Wits Consulting Club Served on Consulting Club committee as Head of Networking

Bachelor’S Degree, Drama Therapy, 70% Average; 6 Distinctions

Activities and Societies: Joined Golden Key Honour's Society

Matric, Achieved Full Academic Scholarship 2006-2010, 80% Average, 3 Distinctions

Activities and Societies: Learner Executive Counsel, Drama, Drum Majorettes Served on the Learner Executive Counsel and was sub-editor.