As a business graduate from a London University, I have developed a strong foundation in business principles, including marketing, finance, and operations. I have also gained practical experience in brand and social media development, where I had the opportunity to create and execute effective social media campaigns, manage brand identity, and analyze social media metrics to improve engagement and increase sales. I have also gained valuable experience as an Assistant Manager, working closely with cross-functional teams to achieve business objectives and provide excellent customer service. In addition, I have furthered my education with certifications in Leadership Principles from Harvard Business School online and Google Analytics from Google Academy among others, demonstrating my dedication to continuous learning and professional development. As a native speaker of both Italian and Spanish, with an excellent level of English and basic knowledge of French, my multi-lingual skills enables me to communicate effectively with a diverse range of stakeholders, and to navigate cultural nuances in international business settings.
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Brand SpecialistNicoletti International And Associates Jan 2019 - Dec 2023Tampa, Florida, United States· Revitalized company image by creating a modern and dynamic brand identity, resulting in a 20% increase in customer engagement and 10% increase in sales revenue · Conducted market research and analyzed consumer trends to develop targeted messaging that spoke directly to the desires of our target audience, resulting in a 30% increase in brand awareness· Managed a digital marketing campaign from conception to execution, resulting in a 20% increase in website traffic… Show more · Revitalized company image by creating a modern and dynamic brand identity, resulting in a 20% increase in customer engagement and 10% increase in sales revenue · Conducted market research and analyzed consumer trends to develop targeted messaging that spoke directly to the desires of our target audience, resulting in a 30% increase in brand awareness· Managed a digital marketing campaign from conception to execution, resulting in a 20% increase in website traffic · Collaborated with cross-functional teams to ensure succesful launch of the rebranding campaign, achieving a 20% increase in brand recognition · Utilized Google Analytics to track campaign perfomance and identified key areas for optimisation, resulting in a 7% decrease bounce rate and 5% increase in average session duration Show less
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Assistant ManagerCosta Coffee Oct 2015 - Feb 2020London, England, United Kingdom· Strengthened promotional strategies, resulting in a 20% increase in store traffic and a 15% increase in sales revenue · Trained and coached team to implement customer service strategies, resulting in a 95% satisfaction rate among customer, an 8% decrease in customer complaints and a 25% increase in repeat customers · Developed and implemented an optimized scheduling system that reduced labour costs by 10% aligned staffing with customer demand, and increased employee… Show more · Strengthened promotional strategies, resulting in a 20% increase in store traffic and a 15% increase in sales revenue · Trained and coached team to implement customer service strategies, resulting in a 95% satisfaction rate among customer, an 8% decrease in customer complaints and a 25% increase in repeat customers · Developed and implemented an optimized scheduling system that reduced labour costs by 10% aligned staffing with customer demand, and increased employee satisfaction· Utilised data analysis to identify areas of oversupply in inventory, resulting in a 15% reduction in supply expenses without compromising production efficiency Show less
Valentina Nicoletti Education Details
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Marketing -
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Business
Frequently Asked Questions about Valentina Nicoletti
What is Valentina Nicoletti's role at the current company?
Valentina Nicoletti's current role is Brand Specialist | Nicoletti International and Associates |.
What schools did Valentina Nicoletti attend?
Valentina Nicoletti attended King's College London, University Of Cape Town, Harvard Business School Online, Harvard Business School Online, The London School Of Economics And Political Science (Lse), Birkbeck, University Of London.
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Valentina Nicoletti
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Valentina Nicoletti
Communication Manager & Social Media Strategist | Participation H2020 Communication Manager @ Cesie | Living Stories To Be ToldBagheria -
Valentina Nicoletti
Milan
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