- Contribute to Smashtech’s rapid growth through cold and warm calls to current or prospective clients to multiply revenue by generating new and repeat sales averaging up to 17k in sales per month individually.- Top performer regularly exceeding daily and monthly sales goals, consistently recognized as a top 3 performer in the Average Order Volume (AOV) category each month, with an AOV up to 50% higher than team average.- Manage high-volume of calls, emails, and texts with clients to educate product features based on analysis of customer’s needs; resolve customer concerns; convert prospects into sales promptly and effectively in a fast-paced environment.- Train, assist, mentor, and set examples for incoming agents on SOP’s and top performing sales strategies.

- Optimize online presence with social media and digital marketing campaigns across Facebook and LinkedIn.- Build new prospect databases and reach out to qualified decision makers to book event space and fulfill needs for business and social events.- Coordinate with vendors to arrange catering, music, and security.- Plan, support, and facilitate events including trade shows, conferences, and weddings.

- Effectively educate guests about fabrics, features, fit and function of Lululemon product, culture and the communities.- Ensure guest awareness of health, fitness, and related community events and information.

- Schedule, train, and mentor a team of 10-15 employees.- Collaborate with the marketing team and brand representatives to develop in-store marketing and advertising strategies.- Create and maintain connections with vendors and brand ambassadors.- Maintain product inventory levels, monitor merchandise, and provide feedback to brand representatives and buyers regarding trends for new products and reorders.- Direct sales floor activities, assist customers, and address customer and employee concerns.

- Ensure optimal customer experience by building customer confidence, offering fashion advice and opinions, and portraying product knowledge.- Move/pull inventory to guarantee in-store transfers and online orders are delivered in a timely manner.

- Coordinate logistics and on-site assistance for conferences and events.- Organize speakers for live events and collaborate on promotional efforts for industry experts.- Assisted in planning, creating, and distributing social media content.

- Prevent and respond to emergencies in and around the water, set-up/clean up athletic events, overall pool maintenance, and opening and closing aquatics center.