Nicole Valentin-Smith, Cce Email and Phone Number
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Versatile, driven and passionate professional skilled in designing and executing strategies that generate profitable growth, inspiring commitment and cooperation from teams and colleagues, and cultivating strong C-level relationships with clients and business partners.Successful track record in building and evolving consultative sales cultures, driving client engagement and service excellence, directing new business development efforts, and optimizing technology solutions.Enterprising leader who crafts bold plans that align with company vision, builds strategic alliances with organization leaders and collaborates at all levels to deliver on key business initiatives. Core Competencies:Strategy Design and Execution | Consultative Sales | Executive Sales Leadership | Leadership & Team Development | Scalable Sales Process Design | Client Engagement & Retention | Interdepartmental Collaboration | Profit Optimization | New Business Development | Market Strategy & Segmentation | Change Management | P&L Management | Process Improvement
Fiserv
View- Website:
- fiserv.com
- Employees:
- 10
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Vice President, Strategic Client EngagementFiserv Jan 2023 - PresentMilwaukee, Wisconsin, Us
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Vice President, Digital Lending & OriginationFiserv May 2022 - Dec 2022Milwaukee, Wisconsin, Us
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Director, Client ManagementFiserv Apr 2018 - May 2022Milwaukee, Wisconsin, Us
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Vice President, Lending SolutionsMortgage Cadence, An Accenture Company Mar 2015 - Apr 2018Denver, Colorado, UsMortgage Cadence offers improved speed-to-market, cycle time, productivity and reduced costs in a time when efficiency, speed and customer experience are paramount to lender success. The residential real estate market is entering a new era where purchase-money lending will dominate more than at any time since the housing boom of the 50s. Concurrently, lenders are under greater regulatory pressure than at any time in history. Lending volumes are contracting as the industry comes off the longest running refinance boom in recent times. Costs are rising. Productivity is falling. Thriving in the decades ahead depends on new strategies and processes supported by cloud-based, innovative technologies dedicated to creating better financing experiences and compliant, efficient processes. Meet Mortgage Cadence—helping lenders of all sizes and models seize opportunity since 1999. We offer a powerful combination of technology and software coupled with deep mortgage process knowledge that uniquely positions us to help deliver results. -
Chief Sales Officer/ Senior Vice President, Sales And LendingXceed Financial Credit Union Jan 2007 - Dec 2014El Segundo, Ca, Us*Created and rolled out scalable external business development team and infrastructure from the ground up and recruited for key markets across the country. Led the strategic execution of a unique partner vision, enabling us to revitalize and cultivate key relationships and launch an innovative approach to employer group partners and C-suite influencers. *Directed the achievement of profitable growth, customer engagement and service delivery throughout all consumer access channels. Ensured sustained performance through the development and institution of strategies that differentiated our brand within key markets. *Developed strong consultative sales and service culture and introduced performance measurement tools, system reporting, compensation and recognition programs.*Directed the profitability, compliance, and quality of the mortgage, consumer and business loan portfolios. Made immediate improvements in lending compliance, drove new efficiencies in processes and systems and launched new mortgage LOS. Introduced a multi-factored credit risk portfolio analysis process and policy applauded by external auditors and federal regulators. *Led Investment Services department turnaround through successful strategy execution and recruitment of top talent. In 2013, increased AUM by 15%, exceeded net income targets, Program ROI and ROA expectations, and achieved ranking of #1 by our broker dealer among all credit unions of similar size (2012 & 2013)Career Overview at Xceed:*Promoted ~ Chief Sales Officer in 2013 - Division included nationwide financial center network, call center, business development team and investment & insurance services*Chosen to lead all Lending Operations and Collections in 2009*Chosen to lead Investment Services 2008 *Promoted ~ Senior Vice President, Retail Sales 6/07 - Division included nationwide financial center network, call center & new business development team*Recruited from Kinecta as Vice President, Business Development - 1/07 -
Vice President, Business & Community DevelopmentKinecta Federal Credit Union Mar 2001 - Dec 2006Manhattan Beach, Ca, UsPromoted to Vice President. Created and implemented the strategy, infrastructure and effective rollout of new business development unit. Designed and implemented comprehensive plan for community outreach and charitable giving.*Recruited new business development team and developed and rolled-out training curriculum*Implemented automated client/partner tracking software*Established business unit objectives, measurement tools and scorecard metrics *Designed compensation plans*Launched strategies for DeNovos that effectively engaged new markets and drove customer acquisition rates.Initially recruited by Kinecta to perform in the capacity of Regional Sales Manager to develop and execute market-based sales strategies for large, high-profile retail regions.*Led team's attainment of regional sales and service expectations and performance metrics*Improved audit integrity and performance for all regions, created and adhered to regional budgets and ensured the mitigation of controllable losses*Top producer, chosen by senior leaders to join the committee responsible for the development of the Retail Division's sales incentive plans -
Regional Sales Manager/ Vice President, Branch ManagerWashington Mutual Bank/Great Western Bank Jan 1987 - Mar 2001
Nicole Valentin-Smith, Cce Skills
Nicole Valentin-Smith, Cce Education Details
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University Of Virginia Darden School Of BusinessStrategic Leadership Development -
Cornell Johnson Graduate School Of ManagementOrganizational Effectiveness
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University Of Pennsylvania - The Wharton SchoolStrategic Planning
Frequently Asked Questions about Nicole Valentin-Smith, Cce
What company does Nicole Valentin-Smith, Cce work for?
Nicole Valentin-Smith, Cce works for Fiserv
What is Nicole Valentin-Smith, Cce's role at the current company?
Nicole Valentin-Smith, Cce's current role is Vice President, Strategic Client Engagement | Fiserv.
What is Nicole Valentin-Smith, Cce's email address?
Nicole Valentin-Smith, Cce's email address is n.****@****ure.com
What is Nicole Valentin-Smith, Cce's direct phone number?
Nicole Valentin-Smith, Cce's direct phone number is (877) 889*****
What schools did Nicole Valentin-Smith, Cce attend?
Nicole Valentin-Smith, Cce attended University Of Virginia Darden School Of Business, Cornell Johnson Graduate School Of Management, University Of Pennsylvania - The Wharton School.
What are some of Nicole Valentin-Smith, Cce's interests?
Nicole Valentin-Smith, Cce has interest in Connecting Dots, Kickboxing, Learning, Taking Time To Relax And Reflect, Boxing, Reading, New Technologies, Tough Mudder, Health, Cooking.
What skills is Nicole Valentin-Smith, Cce known for?
Nicole Valentin-Smith, Cce has skills like Banking, Strategy, Credit, Loans, Executive Management, Leadership, Financial Services, Mortgage Lending, Business Development, Portfolio Management, Strategic Planning, Risk Management.
Who are Nicole Valentin-Smith, Cce's colleagues?
Nicole Valentin-Smith, Cce's colleagues are Daisy S, Ben Kneer, David Wei, Michael Brooks, Tiffany Gillmore, Rameshbabu Rajagopalan, Jason Roller.
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