• Successfully managed and delivered over eight soccer training projects for former Bundesliga soccer professional, ensuring high client satisfaction and a remarkable 96% retention rate• Introduced an automated project management methodology, resulting in a 20% increase in project efficiency and a notable 32% boost in program enrollment within six months, demonstrating a strong aptitude for process improvement• Demonstrated financial acumen by developing and managing project budgets, achieving a 5% cost savings through resource allocation and procurement strategies• Led the successful implementation of a digital registration and payment system, resulting in a 40% reduction in administrative tasks and improved customer experience• Established KPIs and improved player performance by 30% over the course of a year

• Managed a portfolio of over 320 clients for two attorneys, resulting in a 93% success rate in claim resolution within established timelines• Served as a client-attorney liaison, managing an average of 60 calls and email inquiries daily, providing guidance and addressing concerns while demonstrating exceptional client-relationship management• Ensured accurate communication between English- and Spanish-speaking parties by translating legal documents, including medical records, settlement agreements, and correspondence, reflecting cultural sensitivity and linguistic proficiency• Assisted in preparing worker's compensation hearings, resulting in an impressive 80% success rate, showcasing a commitment to effective representation• Contributed to a client retention rate of 85% through effective communication and personalized legal support

• Facilitated the negotiation and settlement of over 50 property claims, ensuring prompt and fair compensation for clients• Coordinated and scheduled tasks between insurance companies, estimators, and mitigation companies, resulting in a 25% reduction in claim settlement time• Successfully negotiated with insurance companies to maximize claim settlements, resulting in an average increase of 15% in compensation for clients

• Supported international investigations by working with bilingual clients, translating investigations into judicially formatted reports, and closing an average of three cases per week, showcasing strong language skills and a multicultural approach• Collaborated with detectives and interns, navigating multicultural work environments through multilingual interactions• Utilized social media and publicly available information to aid in commercial, labor, and conjugal investigations

• Engaged in community-based data collection in New York City’s fiveboroughs with girls involved in or at risk for involvement in the juvenile legal system• Administered measures of mental health, relationship factors, ecological factors, and recidivism to legal system involved youth and their guardians• Developed and implemented training manuals for new research assistants in the above areas• Participated in weekly group supervision and professional development seminars aimed at furthering knowledge on recent research and theory pertaining to at-risk youth, systems of oppression, and the juvenile legal system

• Managed the chapter's relationship with five low-income neighboring high schools by coordinating after-school college-prep sessions, which covered topics such as college essay writing, college selection, and financial aid• Collaborated with Strive for College’s executive board members every Tuesday in order to successfully execute the mission of the program• Oversaw 20 volunteer coaches across the five partner high schools, troubleshooting any challenges that occurred